3 Reviews of Morgan Chevrolet - Service Center
I took the car to get a "low oil pressure" checked, Morgan Chevrolet turn my car on without changing the oil Pump and they locked my engine. They say that it was a pre-existence problem and did not off Morgan Chevrolet turn my car on without changing the oil Pump and they locked my engine. They say that it was a pre-existence problem and did not offer any warranty after working on my car and damaging it. After that while my car was at the dealership parking somehow my windows were left open and the rain got in, my passenger side window does not go up anymore. When I talk to the manager (Michael) he told me that their parking was like a Walmart parking and they were not responsible of anything it happens there and if I did not have my car out he would toll it out and that I could look for legal advice if I wanted. I got videos, photos and documentation to backup everything I’m stating here. If you value your car, stay away from this car dealer they are very unprofessional the service advisors (Freddy) never answer the phone and their manager is never available. You have been warned. More
Stay away from this outfit! There was a recall for faulty door switches. I went there in May with good working windows. They claim they changed it out. 6 Months later my w There was a recall for faulty door switches. I went there in May with good working windows. They claim they changed it out. 6 Months later my windows would not work. I brought back my van to have them replace the faulty switch which THEY installed or didn't? They don't let you see what they are doing. I was told I would have to pay $200.00 for a 24 point check up and if it is the switch they would deduct the $88.00 which was part of the recall! I was also told The truck was out of Warranty. This was a recall! It was done in May of 22. I was also told its 2023. More
We are having a terrible experience with Morgan Chevrolet. We have a car in for major engine work and on Tuesday, December 6 the service adviser says they are working on it and I will have a stat Chevrolet. We have a car in for major engine work and on Tuesday, December 6 the service adviser says they are working on it and I will have a status report on Thursday. No report on Thursday, Friday or Saturday. I waited until Monday, December 12 and asked politely for a report. No report. On Wednesday I asked a bit more urgently for a report. No report. Midday I called and left a message asking for an update. No report. Late I texted again, a bit more urgently asking for a report. No report. At 3:30 I called and asked for the service manager. I was told he was at the end of a meeting and would call me back in a few minutes. My number was verified. It is now past 5 pm. No call. I have had no communication in over a week. It would be my strongest recommendation to go elsewhere for any work. Try to find a service department that appreciates thousands of dollars of business and cares about its customers. It does not appear that Morgan Chevrolet cares. More