Morehead Honda
Newburgh, NY
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We went to Morehead to purchase a used vehicle for our daughter. Mark was very helpful in assisting her to select the right vehicle for her needs and gladly tunred us over to Rich so that we could come in daughter. Mark was very helpful in assisting her to select the right vehicle for her needs and gladly tunred us over to Rich so that we could come in to start the transaction in his absence. This showed great teamwork as they gladly put our needs and schedule first. They obtained excellent financing for us and we were very happy with the entire process. More
We just started the looking process of getting a new car on Saturday. I didn't realize I would be leaving with a car. Tommy made the process so simple for us. This is our first Honda and we are very exci on Saturday. I didn't realize I would be leaving with a car. Tommy made the process so simple for us. This is our first Honda and we are very excited about it. Everybody there was very courteous and professional. Dan made the paper work simple. Doug Bell even came over and welcomed us to the family. I would definitely recommend if you are looking for a new or used car go to Morehead Honda in Newburgh and ask for Tommy Loving. He will take good care of you. More
everyone was attentive and professionalism in getting the deal i liked, there was none of that running back and forth needing to talk to boss about the deal. second car i purchased there and service departme deal i liked, there was none of that running back and forth needing to talk to boss about the deal. second car i purchased there and service department is really good. More
I was contacted by Morehead Honda because they wanted me to trade in my 2010 Honda Civic. My lease was over halfway done, and I was promised a brand new car for a similar price to what I was paying if I de to trade in my 2010 Honda Civic. My lease was over halfway done, and I was promised a brand new car for a similar price to what I was paying if I decided to trade in my "desired" older car. In the end, everything worked out and I am very happy with my new car (though I would have liked a cheaper payment than the one with which I was left). Tommy Loving was very nice, but he came on a little too strong. I was asked about twenty times (I'm not even exaggerating) to take this survey and give him all great ratings. It was borderline annoying. But my real issue is this: I was supposed to deal with Phil Enright. I was told that he had to leave early on the day that we were supposed to meet, so I ended up dealing with Tommy Loving. I was with my father, and the two of them hit it off, so my father and I decided that it was okay to deal with Tommy instead of Phil (since we weren't given a straight answer as to when Phil would be available to meet). I had dealt with Phil on my first visit to Morehead, and I was very happy with him. I agreed to come in and discuss a possible trade-in because I was promised that I would be dealing with him again. I was made to believe that Phil wouldn't be available anytime soon, and I was told that Phil had handed off my "case" to Tommy, so I didn't think twice about dealing with Tommy instead of Phil. However, shortly after taking my new car home, I spoke with Phil, and I found out that I was lied to: he never knew that I was coming to the dealership to discuss a trade. He didn't even know that I was getting a new car until the day I came to pick it up. I am very angry about this. I was lied to and mislead, which I find to be highly unprofessional and inappropriate. I know that Phil no longer works at Morehead Honda, but I still think that something should be done about this. It seems to me that Phil basically had a sale stolen from him. I'm not blaming any one person in particular; I have no idea who started the deception. It may not even have been intentional or vicious; but it still doesn't sit well with me. I wasn't going to do the survey at all, but I just came across the paperwork (thanks to spring cleaning), so I thought that I would go ahead and vent my frustrations over all of this. It's water under the bridge, and as I said, I love my car, so I'm not losing sleep over it. I just think that this should be known to the "powers that be," because if this is how things are done around Morehead Honda, I will not continue to do business there. Thank you for your time, and have a great day! More
I went to lease the Honds Accord from the current promotion running. I was greeted by a friendly receptionist. When I saw Tommy Loving whom I know for years as a wondrful person! I explain to him wha promotion running. I was greeted by a friendly receptionist. When I saw Tommy Loving whom I know for years as a wondrful person! I explain to him what I was looking for and before I knew it Tommy was explaining the whole lease to me. He even took time out to show me on how everything works in the car. The dealership has a wonderful friendly vibe and over all had a terrific experience! Thank you to all!!! :) More
Greeted us with open arms and were convincing with their reason to buy a new car, but I kept asking for the price of the vehicle, they would not tell me. Sent a text asking for price, kept telling me to com reason to buy a new car, but I kept asking for the price of the vehicle, they would not tell me. Sent a text asking for price, kept telling me to come in to go over the financials. Was quoted one price for my trade in, then they cut back on their offer with some excuse that "the bank" cut the offer. REALLY?? I went to the dealership for the car, not the bank!!! And my 2007 Honda civic had the engine replaced because of the cheap casting on the engine block, and the car was brought AT THIS DEALERSHIP !!!! Not the way you treat people who spend good money In times like this. Go elsewhere folks, not worth the migraine. More
This is the second time I have bought a car from Morehead This is the second time I have bought a car from Morehead Honda and keep coming back because they treat me right. They are super friendly, not intimi This is the second time I have bought a car from Morehead Honda and keep coming back because they treat me right. They are super friendly, not intimidating AT ALL. Russ is super professional while being super friendly. They work with you to ensure your experience is of top quality and the two timeS I have done business with them I have been super pleased. I highly recommend this dealership, specially Russ, who I have bought a car from before he worked for Honda. He is the BEST! More
My experience at Morehead Honda was great! I spoke to Tommy L. in detail about trading in my SUV and leasing a 2012 Honda Accord. Tommy has a great sense of humor, he is easy to talk to and very knowledg Tommy L. in detail about trading in my SUV and leasing a 2012 Honda Accord. Tommy has a great sense of humor, he is easy to talk to and very knowledgeable about Hondas. He made the process quick and easy. When I picked up my new car, Tommy took his time going over all of the features. He even helped me set up the Handsfree Link. I had a lot of questions for Mike D., the finance manager, because I have never leased a car before. Mike took his time going over the terms of the lease and answered all of my questions. Freddie D. was quickly able to locate the specific car color and interior I was looking for. Everyone I worked with was very friendly and helpful. I will be recommending Morehead Honda to family and friends. More
They are very professional on how they conduct their work; I find them very trustworthy and friendly and their customer service is second none, Looking to do more business in the future. work; I find them very trustworthy and friendly and their customer service is second none, Looking to do more business in the future. More
This is the second new car I purchased from Morehead Honda within the past year. Great experience from start to finish. Sales person Tommy Loving was very knowledegeable, helpful and had worked with us Honda within the past year. Great experience from start to finish. Sales person Tommy Loving was very knowledegeable, helpful and had worked with us on finding the right fit . Tommy Loving is an honest , hardworking and ethical man . I would definitely recommend buying a vehicle from Morehead Honda. More