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Morehead Honda
Newburgh, NY
696 Reviews
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Showing 696 reviews
May 30, 2013
Met and worked with Russ Peck to purchase a new vehicle for my wife. Russ did a very good job explaining functions of the vehicle and options. When we went back picked up the vehicle, Russ spent a lot of for my wife. Russ did a very good job explaining functions of the vehicle and options. When we went back picked up the vehicle, Russ spent a lot of time going over the vehicle before we left. I would recommend Morehead Honda and Russ Peck. More
by mrdk
May 29, 2013
I just want to Thank Russ Peck for all the time he spend with my wife and I during our visit at Morehead Honda. He took us out for a test drive and explain the features and benefits of 2013 Honda Civic whic with my wife and I during our visit at Morehead Honda. He took us out for a test drive and explain the features and benefits of 2013 Honda Civic which we eventually purchased. His professionalism and knowledge made this a pleasant and informative car buying experience. Thanks again. Edwin More
by Edwin1215
May 28, 2013
I brought my vehicle in for a 5,000 mi oil, filter, and tire rotation on 5/14/13 as I have been doing right along. I'm a little unsatisfied with part of the service. However I don't recall any with previou tire rotation on 5/14/13 as I have been doing right along. I'm a little unsatisfied with part of the service. However I don't recall any with previous appointments. Yesterday my tire pressure indicator came on so I started checking air pressure as I have done in the past month or so, due to a slow leak that I forgot to have them check out. Well unknown to me, as I'm checking pressure I find that the tire with the slow leak is in the same position on the car as before me bringing it in for service. I know not everyone is perfect, but I just want to get what I paid for. I am not trying to gouge anyone. It does however make me wonder how often this has happened, because previously I did not have a slow leak.,therefore no way of checking. More
by jb1143
May 27, 2013
This dealership has excellent customer service. Eileen Salma was a friendly, knowledgeable and efficient sales consultant. She was attentive but not pushy at all. She stayed late two nights in a row to ma Salma was a friendly, knowledgeable and efficient sales consultant. She was attentive but not pushy at all. She stayed late two nights in a row to make sure my I could take my new Honda Civic home the next day! This is my first Honda but will definitely not be my last! More
by cindie916
May 25, 2013
At this point I'd say Jeremy is a crook. He has emailed me a few times, but has not fixed any of the issues I've had. Morehead never reconditioned my car before they turned it over to me. Battery emailed me a few times, but has not fixed any of the issues I've had. Morehead never reconditioned my car before they turned it over to me. Battery was 4+ years old, tires had less than 10k of wear left, fluids weren't changed, light bulbs were burned out and not changed, keyfob didn't work, and at least 2 recalls that were over 2 years old weren't done. At this point I've been complaining to Jeremy since January, it is now almost June. I've received emails back advising he wants to look at my car to determine what it needs and will cut me a deal on future work. I've now spent more than a grand on my car because Morehead failed to do their job. Jeremy has since deleted my facebook post because so many people in the HV saw it, and it was bad publicity for the dealership. I will continue to post on facebook, twitter, and on here to let people know the truth. Jeremy Abramson only cares about making money, he doesn't care about doing the right thing or taking care of his customers. More
by dinosaurjockey
May 24, 2013
My experience with Kristine was and still is amazing. I would highly recommend her to anyone looking to buy a new/used car. My past experience with car salesman hasn't been all that great, however, Kristi would highly recommend her to anyone looking to buy a new/used car. My past experience with car salesman hasn't been all that great, however, Kristine has changed my opinion of them entirely. Not only was she available and patient with me (I had a million questions) from the very beginning but it's been a month since buying my car and she still calls to make sure all is well and that I'm happy with my purchase. She also went above and beyond to insure my happiness with my trade-in and eventual purchase. Believe me I'm not easy and she held my hand throughout the process. She is the ultimate exception at a time when there are very few people who are genuinely concerned about their customers. I have found a salesperson that I would continuously trust and use for all my car needs. By the way, the brand Honda is also a name I trust so the combination of the two is a hit out of the ballpark. More
by pabmarjew
May 23, 2013
Purchased a 2008 Honda Accord EX Sedan with approximately 23,000 miles on it. Fast forward to a few months after purchase. I find out that despite being 4.5 years old, the battery was never replaced. The 23,000 miles on it. Fast forward to a few months after purchase. I find out that despite being 4.5 years old, the battery was never replaced. The tires that came on the vehicle lasted less than 10k miles on it. The car had two recalls that were never performed. None of the fluids were replaced, the air filter and passenger filter were not replaced, one of the keyfobs didn't work, and one of the interior light bulbs didn't work. I brought it in for service, and was charged to replace the battery in the keyfob and the lightbulb inside of the car. I thought that was really cheap, but whatever. I then wrote an email and contacted the managers of the dealership to let them know they didn't recondition my car at all, that it never should have been given to me without reconditioning it. I spoke to their service manager, and he told me that getting 7k out of the tires is actually really good these days as new tires are made of very soft materials. He also told me that they don't proactively replace fluids or the battery in used cars, as long as it passes their internal tests. He didn't know how or why they didn't fix the recalls on my vehicle, but assured me it wasn't normal. For all of my troubles, he offered me $10 off a Honda Battery. I've now reached out to Jeremy Abramson, the GM at the dealership. He will go a week, sometimes more without responding. When he does respond, he offers to have me bring my car in so they can tell me all of the things that are wrong with it. He never actually addresses the previous issues and all of the expenses I've incurred because they failed to get my car ready before I picked it up. At this point I've contacted Jeremy via email and facebook and haven't gotten anything, except a huge waste of my time. I'm just going to contact Honda America at this point. I'd warn anyone considering buying a used Honda, specifically from this dealership. BE CAREFUL More
by dinosaurjockey
Employees Worked With
Claudio Esposito
May 23, 2013
Mark Etri was knowledgeable, friendly, took the time and truly made the purchase an enjoyable experience. I would highly recommend Mark the next time you're in the hunt for a new vehicle. I purchased the truly made the purchase an enjoyable experience. I would highly recommend Mark the next time you're in the hunt for a new vehicle. I purchased the Honda CR-V and am very pleased with the price, the vehicle and the dealership. Dan Hoye made the financing effortless. Thank you Mark, Dan and Morehead Honda!! More
by vls1254
May 21, 2013
I went to the Honda dealership myself, hoping to get a good deal, and I meet up with Larisa, and got the great deal and service!! It was a great experience, especially for a female... She and Honda More good deal, and I meet up with Larisa, and got the great deal and service!! It was a great experience, especially for a female... She and Honda Morehead has a customer for life!! Thank Larisa for making this as painless as possible!!! More
by SAndyRubino
May 19, 2013
Excellent service....Mark covered all aspects of the purchase and made everything clear. Mark went beyond the call of duty to satisfy our needs. Would recommend to others. purchase and made everything clear. Mark went beyond the call of duty to satisfy our needs. Would recommend to others. More
by xmas605
