Moran Blue Water Chrysler Dodge Jeep Ram - Service Center
Fort Gratiot, MI

12 Reviews of Moran Blue Water Chrysler Dodge Jeep Ram - Service Center
I am giving the dealership a 3 right now but the rating could go up or down depending on how everything turns out. My 2022 grand cherokee was misfiring when I accelerated at high speed on the freeway. So I could go up or down depending on how everything turns out. My 2022 grand cherokee was misfiring when I accelerated at high speed on the freeway. So I got an 8am appt to bring it in & have it checked out. I told them as long as you have the car to do an oil change & lube also. Called at 4:30, was put on hold for 10 minutes, so I hung up & called again. They said oil change was done but they hadn't looked into the misfiring problem yet! Said that since they were open until 6pm, they might still get it done today and that they will give me a call. 6pm came & went with no call. I guess I will see what happens tomorrow... More
Received excellent service, Went in for a battery but they checked my oil as well, which was low. Very friendly staff! Wait time was short and everything was explained step by step. they checked my oil as well, which was low. Very friendly staff! Wait time was short and everything was explained step by step. More
Service Dept. has been great My experience with the Service Dept. has always been a good one. I currently am leasing a Dodge Journey (effective 6/19) and it had its first oil ch My experience with the Service Dept. has always been a good one. I currently am leasing a Dodge Journey (effective 6/19) and it had its first oil change. Prior to that I had a 3 year lease with a Jeep Cherokee and I had all its servicing done here. The staff in the Service Dept. has been very good to deal with - very courteous, professional and efficient. The waiting room is great to relax in for the time waiting for service. I have no complaints about my service appointments. More
Dealership outstanding service from the body shop first class all the way! Will be recommending this dealership to all! They definitely know the meaning of excellent customer service! class all the way! Will be recommending this dealership to all! They definitely know the meaning of excellent customer service! More
Recall Brought my Dodge Ram truck in for four recall's they were very good and I was very pleased with their service and the work seemed good. Brought my Dodge Ram truck in for four recall's they were very good and I was very pleased with their service and the work seemed good. More
Always efficient Been doing business with them since 1996 when we deployed back to USA from Germany. Always satisfied and feel like they care. Service receptionists Been doing business with them since 1996 when we deployed back to USA from Germany. Always satisfied and feel like they care. Service receptionists are friendly. More
Excellent experience This review is for the service dept. that recently helped me in such a fast, friendly and efficient way!! I basicly have one vehicle and transport my This review is for the service dept. that recently helped me in such a fast, friendly and efficient way!! I basicly have one vehicle and transport my 94yr old mom frequently, so I need to not worry about my vehicle running right, and when it needs work I need to get it back asap. I was so impressed with Nicks fast and friendly service in getting my van back to me!! Your whole dealership has my blessings, and will continue to do business with you as long as I drive!!!! Thank you!! More
Good Service Went in for an oil change and tire rotation. It took about an hour and a half to get the service done. Everyone was friendly and helpful. Only complai Went in for an oil change and tire rotation. It took about an hour and a half to get the service done. Everyone was friendly and helpful. Only complaint was that they didn't call us to let us know that the truck was done, so it may have been done earlier than that but we weren't informed. Overall good experience and we will use them in the future for our next oil change. More
Great service ! Went in for my oil change , dropped my car off a few mins early and they got it done within a half hour. They’re always curteous and always take care Went in for my oil change , dropped my car off a few mins early and they got it done within a half hour. They’re always curteous and always take care of the customer. More