Moore Subaru

I recently bought a 2022 Subaru Outback from sales rep Keith Nelson. I have great respect for Mr. Nelson, who sold me this car. He was very professional, fair, honest and easy to work with. Keith Nelson. I have great respect for Mr. Nelson, who sold me this car. He was very professional, fair, honest and easy to work with. More

Ray Chamberlain did an excellent job in keeping me aware of my order for my beautiful new Forester (Touring) since placing the order. It has been a pleasure to get acquainted with him and my fifth Subaru! T of my order for my beautiful new Forester (Touring) since placing the order. It has been a pleasure to get acquainted with him and my fifth Subaru! Thank you for excellent service! Margaret Bell Herrin More

In my 25 years of purchasing cars, I've never once sat at a dealership and told my husband - "this was fun!" David Lowenhagen - our salesperson - was NEVER pushy, found out what we wanted and needed and orde a dealership and told my husband - "this was fun!" David Lowenhagen - our salesperson - was NEVER pushy, found out what we wanted and needed and ordered it directly from the factory! We even got it a few weeks sooner than we expected. We never felt rushed or got that weird and awkward feeling you get when you try to figure out if someone is just working their sales magic with you. Truly the lowest pressure sales experience and best communication I've ever had. I was able to do so much of the transaction online - which only made me more confident and the entire experience smooth. Ask for David - seriously - he is the best! More

David went out of his way to help me purchase my crosstrek and was very friendly and knowledgeable He made it a great experience! I Highly recommend David because he is kind and helpful and gets a crosstrek and was very friendly and knowledgeable He made it a great experience! I Highly recommend David because he is kind and helpful and gets all questions answered. More

Great experience with Subaru of Richmond. Simple process, straightforward communications. I did most of the interaction via the internet. I spent a total of about 10 minutes in the dealership to f process, straightforward communications. I did most of the interaction via the internet. I spent a total of about 10 minutes in the dealership to fill out the paperwork. Second car I have purchased there and will used them again. I tried one other dealership this time to compare and the experience at the other dealer could not have been any less satisfying. More

Everyone made me feel at home and the process of buying my new car was effortless! Working with David Lowenhagen was amazing! He took time to explain everything and was nice and funny. He made it feel like my new car was effortless! Working with David Lowenhagen was amazing! He took time to explain everything and was nice and funny. He made it feel like I was with family. More

I had never bought a car on my own before. My husband has dementia so he was unable to be of much help to me in this process. Harry made it easy from start to finish and I was very happy with the deal and th dementia so he was unable to be of much help to me in this process. Harry made it easy from start to finish and I was very happy with the deal and the service I received. More

We ordered the car about a month before delivery from Robert Thomas, by telephone, sight unseen. He kept us informed regularly as to any changes in the delivery date. He helped us get a suitable trade-in Robert Thomas, by telephone, sight unseen. He kept us informed regularly as to any changes in the delivery date. He helped us get a suitable trade-in price on our car, and put together a package we could afford. We did not have to negotiate the price, as he figured it just right. When we wanted to see a vehicle similar to the one we were leasing, Ray brought one to our residence so we could test drive it. When the car arrived at the dealer we were promptly notified and drove to the dealer to close the deal. Ray took care of us and we were soon on our way in our new Subaru. More

Salesman David Lowenhagen spent a lot of time with me. Directed me to CarMax to sell 2005 Forester, where I received a higher trade-in in settlement. Salesman picked me up from CarMax. I came back twice t Directed me to CarMax to sell 2005 Forester, where I received a higher trade-in in settlement. Salesman picked me up from CarMax. I came back twice to learn all the settings.. David was patient each time More

Our sales representative, Tom Yuen, was a pleasure to work with. He was able to get us through the selection and purchase process in a minimal amount of time, and was able to save us some money in the en work with. He was able to get us through the selection and purchase process in a minimal amount of time, and was able to save us some money in the end. I would recommend both Tom and the team at Subaru of Richmond to anyone thinking about buying a new car. More