Moore Chrysler Jeep - Service Center

great service Travis was very informative on how a jeep engine works & the need to change oil every 4000 miles. he got the work done efficiently & got us back on t Travis was very informative on how a jeep engine works & the need to change oil every 4000 miles. he got the work done efficiently & got us back on the road. More

Recall I was in because of a recall on the airbags. I received a ride home due to the time it would for repairs, which was about 4 hours. I was in because of a recall on the airbags. I received a ride home due to the time it would for repairs, which was about 4 hours. More

Travis was very helpful Travis helped by assuring that the BG additives used in the tranmission flush would be all that was needed. He was able to schedule the service when I Travis helped by assuring that the BG additives used in the tranmission flush would be all that was needed. He was able to schedule the service when I was available More

Great Service! I always trust Moore Jeep to service my 2014 Jeep Patriot because they are kind and do not lie about the services I need. Being a small woman, many r I always trust Moore Jeep to service my 2014 Jeep Patriot because they are kind and do not lie about the services I need. Being a small woman, many repair shops try to take advantage of me and sell me services I don't really need... Little do they know, I know about cars, so it's not easy to lie to me about I need. I live in Tempe and I will continue to drive to Peoria to get my vehicle serviced by Moore Jeep because I trust them. More

Avoid the service department at all costs! I wouldn't refer my worst enemy to have their car serviced by Moore Chrysler! Evidently an appointment doesn't mean squat. First service appointment I wouldn't refer my worst enemy to have their car serviced by Moore Chrysler! Evidently an appointment doesn't mean squat. First service appointment took them 2 full days to do an oil change, rotate the tires, 2 computer programming recalls and diagnose a few other warranty issues. Told it would be 3-5 days for parts to repair. 3 weeks later after calling 3 different times to find out if parts had arrived I'm told they just arrived the day before? So I schedule a second appointment for a few days later to get remaining work done, as well as have them fix something that was supposedly fixed the first visit, with the understanding that I need a loaner if they couldn't complete the same day. Bring it in first thing in the morning and wait for an hour just to get a shuttle ride to work. Get a call at 3pm telling me they were going to need it another day, so I remind him I need a loaner and wouldn't you know they don't have any available. He offers to give me the vehicle back though and just reschedule? If my car is torn apart for service why would you put it back together so I can drive it instead of just finishing the work? After discussing with the Mrs. and verifying with Jake that they'd finish it the next day or get me a loaner, guaranteed, we decided to let them keep it. So 2pm the 2nd day rolls around and I get a call asking if they can keep it for another day as the tech had just started working on it. Light bulb moment, it just took them a day and a half to even put the car on the lift! He gives me the confirmation# for the rental from Enterprise down the road. Take my wife into Enterprise after work only to find they were short of vehicles and we needed to wait an hour for a vehicle. Day 3 rolls around and I hear nothing for the better part of the day, after several calls Jake finally calls me back and says they'll "hopefully" have it done by 5. I remind him the rental is due back by 4:30. He says we'll take it back and you'll just have to wait until the car is done. Wow, talk about customer service! This may be the most convenient dealership to us and they entice you with a free set of replacement tires if you get all your service work done here, but I'm done with them I don't care if it costs me $1,000 set of tires. More

Service Mike was able to define the problem with the check engine light in a very short amount of time. This resulted in timely correction of the problem. Mike was able to define the problem with the check engine light in a very short amount of time. This resulted in timely correction of the problem. More

New Jeep problem New Jeep had check engine light problem. Problem finding what was causing it initially. Went extra mile getting our Jeep fixed. Initalled STAR case. K New Jeep had check engine light problem. Problem finding what was causing it initially. Went extra mile getting our Jeep fixed. Initalled STAR case. Kept us informed and updated what was being done to correct issue. More

Check for loose muffler shield Angel was not the scheduled service member, but he quickly was eager to help. Angel was courteuos, friendly and honest. Thank you Angel, will definit Angel was not the scheduled service member, but he quickly was eager to help. Angel was courteuos, friendly and honest. Thank you Angel, will definitely recommend. More

Recall Travis is the best! I always choose Travis because of his great service,attitude! Even though this was a recall. He was very concerned that I get th Travis is the best! I always choose Travis because of his great service,attitude! Even though this was a recall. He was very concerned that I get the best and speediest service possible! More

Recall on my Jeep was done by Mike I had a recall and it was fixed in a half hour. So glad so that I wouldn't miss much work. They are always considerate of my time. I had a recall and it was fixed in a half hour. So glad so that I wouldn't miss much work. They are always considerate of my time. More