Moore Chrysler Jeep - Service Center

excellent as always Mike Harrington and crew were awesome as usual. Car was taken in promptly. Was told to expect a couple hours but actually was closer to 1-1/2 hrs. Wo Mike Harrington and crew were awesome as usual. Car was taken in promptly. Was told to expect a couple hours but actually was closer to 1-1/2 hrs. Work completed and on my way with no problems. More

Good service Travis did a great job of keeping me informed. I waited for the service to be completed. It took a little longer than I would have hoped. Travis did a great job of keeping me informed. I waited for the service to be completed. It took a little longer than I would have hoped. More

EXPRESS OIL CHANGE is Not express Over 2 hours waiting on an express oil change is rediculous. Same excuses given as the last time for it taking so long. My expectation of express is i Over 2 hours waiting on an express oil change is rediculous. Same excuses given as the last time for it taking so long. My expectation of express is immediately in and out in about 30 minutes. That is what I am used to from express. I suggest you change the name to something else that does not imply no waiting. More

Everyone, was so helpful and considerate, I emphasize, consi I'll choose Moore over anything across the street. No help what so ever. Actually a night and day difference in customer service and consideration I'll choose Moore over anything across the street. No help what so ever. Actually a night and day difference in customer service and consideration More

Long wait for my oil change Had my first oil change at Moore, I was told 45min and it took 90 min., I don’t mind waiting but don’t tell me one time and have it takes twice as lon Had my first oil change at Moore, I was told 45min and it took 90 min., I don’t mind waiting but don’t tell me one time and have it takes twice as long. More

Aaron did a great job I appreciate the professional quality service that I get from Aaron. He did a great job taking care of me. His customer service is very good. I appreciate the professional quality service that I get from Aaron. He did a great job taking care of me. His customer service is very good. More

Warranty issues I had my car making a funny noise turns out I had a bad header The parts were ordered and my car now runs perfectly I had my car making a funny noise turns out I had a bad header The parts were ordered and my car now runs perfectly More

This was not very good service enounter. Monday morning I started service to have the A/C checked. I heard nothing until after 3:00 when I finally requested to speak to the service after not Monday morning I started service to have the A/C checked. I heard nothing until after 3:00 when I finally requested to speak to the service after not get a return call for the service advisor on two attempts. Shortly after speak with the SM the SA called and said that the tech could not proceed because the Freon machine at Moore Jeep was broken. The SA suggested I leave my Jeep because the Freon machine repairman was schedule before the end of Monday. At Tuesday noon after hearing nothing I called requesting that the SA update my on the status. The SA called to say the Freon machine was still not repaired so I got my Jeep. The SA said he would call me when the machine was repaired. On Thursday noon having not heard anything from the SA I called again and said I needed an update. The SA left word with the Call person that the machine was repaired. I took the Jeep down again Thursday noon by evening nothing had been done. We needed the Jeep Friday was I picked it up again. Saturday I got a different SA (Travis) the tech found the actuator for a baffle in the dash was bad and replaced it. That fixed the problem. BTW, you don't need a Freon machine for that repair. So no at this point I would not recommend service at Moore Jeep. More

Very little communication! I went for an oil change with an 11:00 appt and didn’t get out of there till almost 2:00. Then I found out that I didn’t get some of my regular schedu I went for an oil change with an 11:00 appt and didn’t get out of there till almost 2:00. Then I found out that I didn’t get some of my regular scheduled maintenance done because no one told me I needed it. I also found out that they are supposed to ask if you have the tire replacement contract and I’ve had four oil changes and no one ever asked that question. More

Amazing customer experience I have purchased many vehicles over the years and my service experience at Moore Chrysler Jeep was the number one top experience that I have ever had. I have purchased many vehicles over the years and my service experience at Moore Chrysler Jeep was the number one top experience that I have ever had. They took care of the issue promptly and went out of their way to ensure that everything I wanted and needed was addressed. My sales person Jake Abredabbo personally came out to greet me and assist with coordinating everything for me. More