Moore Chrysler Jeep - Service Center

Customer service I have been a customer for over 5 years. My Service Representative Travis Reagan has always treated me with dignity and respect. This is extremely imp I have been a customer for over 5 years. My Service Representative Travis Reagan has always treated me with dignity and respect. This is extremely important to me because I know he listens to my concerns and will help me resolve any issues with my vehicle. The owner has gone above and beyond to help me get warranty work done. I am happy to say that I have a great relationship with my dealership. I have shared my satisfaction with others and would recommend this dealership to anyone. More

Defective Service I had an oil and filter change performed on my vehicle on May 30. The vehicle was delivered to me 2 1/2 quarts short of Chrysler Corp's required oil I had an oil and filter change performed on my vehicle on May 30. The vehicle was delivered to me 2 1/2 quarts short of Chrysler Corp's required oil capacity. This error could easily have been detected by service personnel simply by checking the oil level on the dipstick since no oil was visible when I later checked the oil. The service writer, Cory Fox, was courteous, expressed concern, and said someone would follow up to further discuss this egregious failure. To date I have heard from no one. More

Bought car 7 years ago and a used vehicle this past week only because of excellent customer service when purchasing a vehicle and bring PT Cruiser in for service and maintenance only because of excellent customer service when purchasing a vehicle and bring PT Cruiser in for service and maintenance More

The lady that greeted me at service was friendly and directed me to Travis who was very knowledgeable, friendly and efficient. The mechanic that worked on my radio fixed the problem that three previo directed me to Travis who was very knowledgeable, friendly and efficient. The mechanic that worked on my radio fixed the problem that three previous dealers had been unable to fix. I am very impressed with the staff at Moore. More

Had my vehicle in for routine service, advisor and staff was very friendly and professional. Price was very affordable and even gave me a free car wash. I will be referring this dealer to all my friends and was very friendly and professional. Price was very affordable and even gave me a free car wash. I will be referring this dealer to all my friends and family. More

I used to take my Jeep to Power Chrysler Jeep on I-17 until I just couldn't take their aggressive sales in service anymore. I decided to take my vehicle to Moore and give them a chance. I am to glad I di until I just couldn't take their aggressive sales in service anymore. I decided to take my vehicle to Moore and give them a chance. I am to glad I did. I was greeted by the most enthusiastic person I have ever met, Gloria. She was actually so happy to have me there. She introduced to me to Mike Queen as my advisor. He was very pleasant and answered all my questions. As I was waiting I noticed on the window my old advisor from Power from along time ago, Shawn Jordan was the service manager. I asked Gloria if I could talk to him and she got him right away. He came out and we talked about why he was with Moore now and how Power had gone down hill since he left. If I knew he was here I would have started coming here along time ago. This is the reason this service department does so well on this website is because of guys like this. You won't find someone more caring and honest than this guy. It's obvious by the people he has surrounded himself with. He even gave me his cell number and told me if there is anything that he can do to just call him anytime. After my vehicle was done Shawn brought the vehicle up personally after making sure it was washed. I am now a loyal customer to Moore and that even means driving past Power to get there. Thank you Shawn, Gloria and Mike for everything. More

We recently visited Moore Chrysler to have our vehicle We recently visited Moore Chrysler to have our vehicle serviced. We were traveling from the Northwest and needed an oil change. Mitchell directed We recently visited Moore Chrysler to have our vehicle serviced. We were traveling from the Northwest and needed an oil change. Mitchell directed us to the service drive and introduced us to a service tech. Mitchell also directed us to coffee and doughnuts (yum)! Thank you Mitchell for making us feel welcome and the quick service. More

Mike Queen usually takes care of me and my Jeep Wrangler. I take my Wrangler seriously and some other dealers don't try and help the Jeep enthusiast very much. These guys do. The lady on the service drive n I take my Wrangler seriously and some other dealers don't try and help the Jeep enthusiast very much. These guys do. The lady on the service drive name Gloria is really good to! I will be back and I would recommend these folks to other Jeep owners. More

I have a service contract. When I go in for repairs I don't feel that I'm getting the same service as somebody who is paying full price for repairs. My first visit was awesome but it's gone down hill sen don't feel that I'm getting the same service as somebody who is paying full price for repairs. My first visit was awesome but it's gone down hill sence then. They have changed maint mgrs three times on me. I liked Gary but he no longer works in that dept anymore. They told me I can get a free car wash with the service and only first time was my truck been cleaned. (Other complaints)to many to mention. In my opinion this is NOT five star service dealer, I would rate it a 2.5 in all. The cashier laddy's are awesome and most likely underpaid!! More