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Moore Chrysler Jeep - Service Center

Peoria, AZ

3.8
409 Reviews

409 Reviews of Moore Chrysler Jeep - Service Center

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November 21, 2018

Oil change Great customer service. Very informative and helpful! I called on a Wed and got an appointment for Sat morning! The scheduler was very helpful. I will More

by 3BWMD2Z3N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember for sure
Nov 26, 2018 -

Moore Chrysler Jeep responded

3BWMD2Z3N - Thanks for the 5 star rating!

November 21, 2018

Disappointing Dealer where we bought our Jeep kept it all day... "last time under warranty" appointment... Only did one recall item (1.1 hours). Excuses on 3 othe More

by net
Friendliness
Recommend Dealer
No
Employees Worked With
Don't remember
Nov 26, 2018 -

Moore Chrysler Jeep responded

We appreciate your honest feedback, and sorry we were unable to meet your expectations. Please give me a call so we can rectify the situation and see if we can get your vehicle taken care of.

November 21, 2018

Great Friendly, comfortable waiting area. Work completed in a timely manner. Everyone was considerate and very helpful. From sales to finance and service. T More

by LOISCORDOVA49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hengsteler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Moore Chrysler Jeep responded

LOISCORDOVA49 - Thank you for your 5 star rating! We appreciate your kind words!

November 20, 2018

Best dealership Excellent customer service! Best dealership in the valley! Took care of us immediately, very accommodating, friendly, prompt service on our vehicle. A More

by Arthurs family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lewandowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Sand
Nov 26, 2018 -

Moore Chrysler Jeep responded

Arthurs family- Thank you for your positive feedback! We appreciate your review.

November 20, 2018

Great Service Aaron was awesome, honest, informative and the communication was great My car was ready before the holidays The customer service was great I would hig More

by candicebuenabenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Angel
Nov 26, 2018 -

Moore Chrysler Jeep responded

candicebuenabenta - Thank you for taking the time to review your experience here at Moore. We hope you enjoy the Holidays!

November 20, 2018

Wait was long They did there job. The only complaint I have is I had an appointment. I show up and am told it will be 2 hour wait due to multiple cars ahead of m More

by A_Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 26, 2018 -

Moore Chrysler Jeep responded

A_Rose - Thank you for your honest feedback, we do appreciate it. We will pass along the comments to our service director and we will implement changes to make this easier for our customers in the future.

November 20, 2018

Thanks Travis. Great job taking care of my car. Thanks for taking care of my car. I liked you keeping me informed and letting me know all about the work done I would not take my car anywhere else. More

by BILLMLBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Reagan
Nov 26, 2018 -

Moore Chrysler Jeep responded

BILLMLBERGER - Thank you for taking the time to review your experience! We will pass along the comments to Travis and his boss.

November 19, 2018

Transmission problem Aaron is a knowledgeable service writer. With a quick check of my problem, Aaron informed me what the situation was and about how long it would take More

by BARMIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Angel
Nov 26, 2018 -

Moore Chrysler Jeep responded

BARMIK - Thank you for your review! We look forward to seeing you in the future!

November 19, 2018

Great day at Moore dealership When I took my car in Aaron met me with a smile on his face and told me it would be about an hour to have the work done and I was welcome to go in and More

by momcclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Angel
Nov 26, 2018 -

Moore Chrysler Jeep responded

momcclean - Thank you for your feedback regarding your service experience! We appreciate it!

November 18, 2018

Oil change/regular maintenance Jake is always friendly and helpful! The job was completed in a timely manner. Even though I did not need it this time I appreciate the offer to give More

by plcannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hengsteler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Moore Chrysler Jeep responded

plcannon - Thank you for your review on Jake in our service department! We appreciate your feedback!

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