404 Reviews of Moore Chrysler Jeep - Service Center
Moore service department THE BIGGEST SCAM ARTISTS RIPOFFS Moore Jeep service department is the biggest ripoff scammers . Stay far away. They really burnt my 75 year old mother in law. The worst mechanics ev Moore Jeep service department is the biggest ripoff scammers . Stay far away. They really burnt my 75 year old mother in law. The worst mechanics ever. Overcharged and lied about what was wrong with her vehicle. Very dishonest dealership. They lied on the work order about work performed. Do yourself a favor and go to another They really take advantage of elderly and women and people who do not know about vehicles. Jeep dealership nothing but trouble at Moore Jeep on Bell Road. Going to the Attorney General to get Justice. More
Great Friendly, comfortable waiting area. Work completed in a timely manner. Everyone was considerate and very helpful. From sales to finance and service. T Friendly, comfortable waiting area. Work completed in a timely manner. Everyone was considerate and very helpful. From sales to finance and service. Thank you much. More
Professionalism and courteous Quick response to take care of my needs the ability to explain what is going on with my car and to keep me posted on my maintenance requirements Quick response to take care of my needs the ability to explain what is going on with my car and to keep me posted on my maintenance requirements More
I will only bring my Jeep here for service or repair. Moore Chrysler’s Jeep Subaru will always have my trust and business when it comes to my Jeep they are very knowledgeable and reasonably priced for the Moore Chrysler’s Jeep Subaru will always have my trust and business when it comes to my Jeep they are very knowledgeable and reasonably priced for the work you get done on your vehicle... Travis Reagan is the service manager i trust and has my loyalty. More
Car held hostage Had 7am appointment to check fuel gauge and added oil change & rotate. Dropped off day before and specified fuel gauge was priority. No call back all Had 7am appointment to check fuel gauge and added oil change & rotate. Dropped off day before and specified fuel gauge was priority. No call back all morning. Finally reached service writer at 1:30. Told diagnostics not yet started but oil change and tire rotation done. Told diagnostics would take at least a day. Said I would just pick up the car. On arrival van not read, told they were just getting ready to start oil change and rotation. Took car to Firestone where diagnostics, oil change and rotation done by 5:00 pm that same day and diagnostics charge was $50 less. Repairs complete by 8:30 am next day. Based on this and past experience you take appointments then hold vehicle hostage. Service writer said appointment only gets you into dealship. Base on this experience, I would not even consider by a new car from your dealership. Still have warranty on other van but looking for another dealership to provide this service. More
Maintanence Always good to know the service advisor is the same as the last time, no pressure just service with education as to what is offered. Walt Catron Always good to know the service advisor is the same as the last time, no pressure just service with education as to what is offered. Walt Catron More
Oil change Great customer service. Very informative and helpful! I called on a Wed and got an appointment for Sat morning! The scheduler was very helpful. I will Great customer service. Very informative and helpful! I called on a Wed and got an appointment for Sat morning! The scheduler was very helpful. I will be back!!!! More
Disappointing Dealer where we bought our Jeep kept it all day... "last time under warranty" appointment... Only did one recall item (1.1 hours). Excuses on 3 othe Dealer where we bought our Jeep kept it all day... "last time under warranty" appointment... Only did one recall item (1.1 hours). Excuses on 3 other concerns. Bring it back...? Na. Nice people, just didn't get 'er done. More
Great Service Aaron was awesome, honest, informative and the communication was great My car was ready before the holidays The customer service was great I would hig Aaron was awesome, honest, informative and the communication was great My car was ready before the holidays The customer service was great I would highly recommend them More
Wait was long They did there job. The only complaint I have is I had an appointment. I show up and am told it will be 2 hour wait due to multiple cars ahead of m They did there job. The only complaint I have is I had an appointment. I show up and am told it will be 2 hour wait due to multiple cars ahead of me. An appointment set should be roughly when I get in... I would be less upset If the guy would of said something like he apologizes for the delay and unexpected long wait. Companies get busy, I get it... but I think being more courteous would be appreciated. More