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Moore Chrysler Jeep - Service Center

Peoria, AZ

2.9
404 Reviews

404 Reviews of Moore Chrysler Jeep - Service Center

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November 22, 2018

Moore service department THE BIGGEST SCAM ARTISTS RIPOFFS Moore Jeep service department is the biggest ripoff scammers . Stay far away. They really burnt my 75 year old mother in law. The worst mechanics ev More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Hengsteler
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2018

Great Friendly, comfortable waiting area. Work completed in a timely manner. Everyone was considerate and very helpful. From sales to finance and service. T More

by LOISCORDOVA49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hengsteler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Moore Chrysler Jeep responded

LOISCORDOVA49 - Thank you for your 5 star rating! We appreciate your kind words!

November 21, 2018

Professionalism and courteous Quick response to take care of my needs the ability to explain what is going on with my car and to keep me posted on my maintenance requirements More

by cdecker3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Angel
Nov 26, 2018 -

Moore Chrysler Jeep responded

cdecker3 - Thanks for the 5 star rating!

November 21, 2018

I will only bring my Jeep here for service or repair. Moore Chrysler’s Jeep Subaru will always have my trust and business when it comes to my Jeep they are very knowledgeable and reasonably priced for the More

by staceyhnoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy senna , Travis Reagan
Nov 26, 2018 -

Moore Chrysler Jeep responded

staceyhnoa- Thank you for your kind words and reviewing your experience here in our service department!

November 21, 2018

Car held hostage Had 7am appointment to check fuel gauge and added oil change & rotate. Dropped off day before and specified fuel gauge was priority. No call back all More

by jplevniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Ostwald
Nov 26, 2018 -

Moore Chrysler Jeep responded

jplevniak- We are sorry to hear about your experience and would like the opportunity to make it right. Please contact our Service Director, Dustin to discuss. Thank you for your feedback.

November 21, 2018

Maintanence Always good to know the service advisor is the same as the last time, no pressure just service with education as to what is offered. Walt Catron More

by wcatron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harrington
Nov 26, 2018 -

Moore Chrysler Jeep responded

wcatron - Thank you for your 5 star rating! We appreciate your feedback

November 21, 2018

Oil change Great customer service. Very informative and helpful! I called on a Wed and got an appointment for Sat morning! The scheduler was very helpful. I will More

by 3BWMD2Z3N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember for sure
Nov 26, 2018 -

Moore Chrysler Jeep responded

3BWMD2Z3N - Thanks for the 5 star rating!

November 21, 2018

Disappointing Dealer where we bought our Jeep kept it all day... "last time under warranty" appointment... Only did one recall item (1.1 hours). Excuses on 3 othe More

by net
Friendliness
Recommend Dealer
No
Employees Worked With
Don't remember
Nov 26, 2018 -

Moore Chrysler Jeep responded

We appreciate your honest feedback, and sorry we were unable to meet your expectations. Please give me a call so we can rectify the situation and see if we can get your vehicle taken care of.

November 20, 2018

Great Service Aaron was awesome, honest, informative and the communication was great My car was ready before the holidays The customer service was great I would hig More

by candicebuenabenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Angel
Nov 26, 2018 -

Moore Chrysler Jeep responded

candicebuenabenta - Thank you for taking the time to review your experience here at Moore. We hope you enjoy the Holidays!

November 20, 2018

Wait was long They did there job. The only complaint I have is I had an appointment. I show up and am told it will be 2 hour wait due to multiple cars ahead of m More

by A_Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 26, 2018 -

Moore Chrysler Jeep responded

A_Rose - Thank you for your honest feedback, we do appreciate it. We will pass along the comments to our service director and we will implement changes to make this easier for our customers in the future.

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