409 Reviews of Moore Chrysler Jeep - Service Center
Great Experience We were in for recall work on our Dodge Ram. The service was done in a short time and we were on our way in about 30 minutes. Mike Harrington explaine We were in for recall work on our Dodge Ram. The service was done in a short time and we were on our way in about 30 minutes. Mike Harrington explained the work to our complete satisfaction, as usual. Best dealership experience in Phoenix! More
Ongoing Transmission Issues. I had my 2014 Jeep Cherokee to Moore less than a month ago for transmission problems. They kept it a couple days and called me to say they updated the I had my 2014 Jeep Cherokee to Moore less than a month ago for transmission problems. They kept it a couple days and called me to say they updated the computer software. Afterwards, I was getting hard shifts between gears where the car would jerk as it shifted. Last week, it stopped shifting again acting like it did a month earlier. This time, they kept it four days and they performed another software update. I only take my Jeep to this dealer because, when I bought the Lifetime Warranty at purchase, they told me that the deductible would disappear if I took it back there for warranty work. I am finding out now that may have been a bald face lie to get us to sign. More
Pricey oil change with a Smile? Polite, courteous, and efficient service from Jake! The only Shocker was the exorbitant bill for just an oil change! Over $100 was WAY TOO MUCH (IMO Polite, courteous, and efficient service from Jake! The only Shocker was the exorbitant bill for just an oil change! Over $100 was WAY TOO MUCH (IMO) for synthetic oil change More
Very professional service and great communication Great communication and explanations throughout the entire process. No surprises or unexpected issues and great follow up. I would definitely recommen Great communication and explanations throughout the entire process. No surprises or unexpected issues and great follow up. I would definitely recommend the dealership to others. More
Outstanding Service Jake my service advisor helped me get through a major repair situation. I was thrilled with the customer service from beginning to end. I would highly Jake my service advisor helped me get through a major repair situation. I was thrilled with the customer service from beginning to end. I would highly recommend any customers to use (and trust) this great dealership with their auto service! More
Always awesome I always show up unannounced due to my ever changing work schedule, Jake has always had me taken care of in a timely manner. This time in and.out in l I always show up unannounced due to my ever changing work schedule, Jake has always had me taken care of in a timely manner. This time in and.out in less than 45 min for an oil change. More
Perfect The service people went above and beyond to help me with the work that needed to be done. Mike made every thing clear so I knew what to expect. The service people went above and beyond to help me with the work that needed to be done. Mike made every thing clear so I knew what to expect. More
Jeep hesitating and running rough Mike was able to diagnose what the repair team needed to look at. Extended warranty facility was closed late Saturday and Mike followed up with a ph Mike was able to diagnose what the repair team needed to look at. Extended warranty facility was closed late Saturday and Mike followed up with a phobe call on Monday that the part was covered. Mike is always pleasant and courteous and helpful. More
Flat tire I went in with a flat tire. They patched it for free and I was on my way. I get all my repairs and maintenance for my vehicle done at Moore Chrysler I went in with a flat tire. They patched it for free and I was on my way. I get all my repairs and maintenance for my vehicle done at Moore Chrysler Jeep. They are always friendly and have always done the job right the first time. More
Tech was Awesome Honest technician and professional wonderful attitude and knowledgable. Fast and quick service. Honest with the issue of the problem. Great service, Honest technician and professional wonderful attitude and knowledgable. Fast and quick service. Honest with the issue of the problem. Great service, all covered under warranty More