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404 Reviews of Moore Chrysler Jeep - Service Center
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December 01, 2018
ZERO ACcountabilty / Quality Control Took my jeep there for warranty work (oil leak from rear main seal). Got it back, no visible oil leak. Yay. Afterwards my jeep occasional had startin Took my jeep there for warranty work (oil leak from rear main seal). Got it back, no visible oil leak. Yay. Afterwards my jeep occasional had starting problmens, I thought this was because it is not a daily driver, so it’s not being started but once/twice a week. Well took to run an errand and then it completely failed to start. Battery was fine. Called my mechanic friend to look at the starter. Starter was not reinstalled properly after the rear main work. It was actually damaged and there was an attempt to cover it up, then the tech didn’t even instal it right. Oh, and it was leaking oil from the same area. Took it back and complained about the starter. Got a verbal shoulder shrug, said there nothing they can do. They fixed the oil leak (again, and for now) but their failure to even address the starter and take accountability for it is unexecusable. They broke my starter and did nothing. WILL NEVER RETURN OR RECCOMMEND. More
by Worstdealer
Verified CustomerEmployees Worked With
November 30, 2018
Everything was excellent Great customer service always always explains the repairs that are being done. Returns calls in a timely manner. Easy to get a loaner car, thank you Great customer service always always explains the repairs that are being done. Returns calls in a timely manner. Easy to get a loaner car, thank you More
by bbgirltina@aol.com
Employees Worked With
November 30, 2018
Everything completed in a timely manner No surprises. While this was a routine visit, everything handled in prompt, courteous manner. I have had Jeeps serviced at Moote for many years and No surprises. While this was a routine visit, everything handled in prompt, courteous manner. I have had Jeeps serviced at Moote for many years and I am happy with their work More
by jcj00012000
Employees Worked With
November 30, 2018
Great service Kyle was great and communicative about my car situation. Moore was fast and efficient with diagnosing and fixing the issues. I would recommend this de Kyle was great and communicative about my car situation. Moore was fast and efficient with diagnosing and fixing the issues. I would recommend this dealer. More
by hengstro8100
Employees Worked With
Kyle Ostwald
November 30, 2018
Great service department I've been to more Chrysler several times always had great experiences and that's why I keep coming back Mike Harrington is the best I've been to more Chrysler several times always had great experiences and that's why I keep coming back Mike Harrington is the best More
by pobrien85
Employees Worked With
No, Mike Harrington
November 29, 2018
Great Experience We were in for recall work on our Dodge Ram. The service was done in a short time and we were on our way in about 30 minutes. Mike Harrington explaine We were in for recall work on our Dodge Ram. The service was done in a short time and we were on our way in about 30 minutes. Mike Harrington explained the work to our complete satisfaction, as usual. Best dealership experience in Phoenix! More
by wearekecks
Employees Worked With
Mike Harrington
November 29, 2018
Ongoing Transmission Issues. I had my 2014 Jeep Cherokee to Moore less than a month ago for transmission problems. They kept it a couple days and called me to say they updated the I had my 2014 Jeep Cherokee to Moore less than a month ago for transmission problems. They kept it a couple days and called me to say they updated the computer software. Afterwards, I was getting hard shifts between gears where the car would jerk as it shifted. Last week, it stopped shifting again acting like it did a month earlier. This time, they kept it four days and they performed another software update. I only take my Jeep to this dealer because, when I bought the Lifetime Warranty at purchase, they told me that the deductible would disappear if I took it back there for warranty work. I am finding out now that may have been a bald face lie to get us to sign. More
by Not a happy camper
Employees Worked With
Travis Reagan, Aaron Angel
November 29, 2018
Pricey oil change with a Smile? Polite, courteous, and efficient service from Jake! The only Shocker was the exorbitant bill for just an oil change! Over $100 was WAY TOO MUCH (IMO Polite, courteous, and efficient service from Jake! The only Shocker was the exorbitant bill for just an oil change! Over $100 was WAY TOO MUCH (IMO) for synthetic oil change More
by Easygoing Sr
Employees Worked With
November 29, 2018
Very professional service and great communication Great communication and explanations throughout the entire process. No surprises or unexpected issues and great follow up. I would definitely recommen Great communication and explanations throughout the entire process. No surprises or unexpected issues and great follow up. I would definitely recommend the dealership to others. More
by shaheeddavis
November 28, 2018
Perfect The service people went above and beyond to help me with the work that needed to be done. Mike made every thing clear so I knew what to expect. The service people went above and beyond to help me with the work that needed to be done. Mike made every thing clear so I knew what to expect. More
by suztuttle
Employees Worked With
Mike Harrington
