Moore Chrysler Jeep - Service Center

You have worked hard but new car has been a pain!! New 2019 Cherokee has not been enjoyable at all. You can look up your file on this car. This is the 4th car/Jeep I have bought from your dealership!! New 2019 Cherokee has not been enjoyable at all. You can look up your file on this car. This is the 4th car/Jeep I have bought from your dealership!! More

Great service I like the dealership and my service writer Mike Harrington he is the best always helpful and friendly never have a problem with him or your people I like the dealership and my service writer Mike Harrington he is the best always helpful and friendly never have a problem with him or your people More

Great service They are great here! No complaints and explain all work and are honest. Really enjoy working with Aaron. He is very knowledgeable and makes us comfor They are great here! No complaints and explain all work and are honest. Really enjoy working with Aaron. He is very knowledgeable and makes us comfortable with his recommendations. More

Very Professional, best service ever. Fastest, most professional service I've ever encountered at a dealership. Our service advisor Aaron was very knowledgeable, welcoming, and immediately Fastest, most professional service I've ever encountered at a dealership. Our service advisor Aaron was very knowledgeable, welcoming, and immediately inspired confidence that our vehicle would be well taken care of. The service team was fast and we had it back within 24 hours. More

Easy in easy out Had appointment checked in left car at dealership. They called a few hours later car was ready. No hassle. Very good service writer. Easy to talk to. Had appointment checked in left car at dealership. They called a few hours later car was ready. No hassle. Very good service writer. Easy to talk to. More

Service Mike, in service, is always very helpful and courteous. Highly recommend. Have been taking my Jeep to Moore for the last 7 years and have always use Mike, in service, is always very helpful and courteous. Highly recommend. Have been taking my Jeep to Moore for the last 7 years and have always used their service department. More

Super awesome! Mike H treated my wife with courtesy and prompt service to get her tires changed! Mike always does a great job in the 6+ years we’ve been going there Mike H treated my wife with courtesy and prompt service to get her tires changed! Mike always does a great job in the 6+ years we’ve been going there. More

Service on Jeep Renegade I came in to get an oil change and a tire rotation on my car, and Kyle immediately came to greet me and make me feel welcome. He’s very positive and m I came in to get an oil change and a tire rotation on my car, and Kyle immediately came to greet me and make me feel welcome. He’s very positive and makes the process goes much more smoothly! More

Kyle is A ROCKSTAR Great service and awesome associates. Kyle in the service department was super helpful and a joy to have help us. Definitely will consider this dealer Great service and awesome associates. Kyle in the service department was super helpful and a joy to have help us. Definitely will consider this dealer for our next car!! More

UPDATE N MY NOV 28 REVIEW - Not a Happy Camper After two trips to the Moore Service Department in a few weeks time my transmission issues continued. The first time you kept it over 2 days. The seco After two trips to the Moore Service Department in a few weeks time my transmission issues continued. The first time you kept it over 2 days. The second time over 4 days. Each time all you did was update software. Last week it started acting up again. When we purchased the vehicle in early January 2014 we purchased the Lifetime Extended Warranty. Before we did so, I told your salesman, Rick, that our family had purchased/leased 20 some vehicles from Bill Luke and that when we purchased extended warranties through them the deductable always disappeared if we took the vehicles back to them for warranty work. Rick went off to talk with someone for 10 minutes or so and came back and told us that Moore will do the same. We signed and bought with that agreement. Now, taking our vehicle to your service department we are told by the service advisors that we must pay the $100 deductible on warranty work. Wow. Lies were told to us to get our signature. Lies that we could not know about until years later when we come back to take advantage of what we thought was truth. We find out that the factory on our drive train expires early January 2019. So, the question that haunts me is, is Moore Service just dinking around with my transmission problems so they can collect $100 from me after a January 3rd, since it is now obvious you will not stand behind our agreement we made with sales in January 2014? I assure you that I will never bring my Jeep to Moore Service if I have to pay the deductible, for if I have to, Moore is not a company who keeps their word. Having saidall that, with my ongoing transmission issues, after taking it to your service department twice, were still there. Last week I called Larry H Miller across the road. In 5 days they actually repaired my transmission, took it apart, replaced a computer module and another series of computer stuff and parts all for nothing under the factory warranty still in effect for a couple more weeks. Hurray for a reputable dealer and top notch service department who takes the time they find out what the problem is and fixes it, honestly. Rev. Dick Bartels, Retired More