Moore Chrysler Jeep - Service Center

A jeep dealer that cares. After a deplorable purchase experience with AutoNation, I was forced to bring the jeep in for service for the anticipated recall on the weld. I did s After a deplorable purchase experience with AutoNation, I was forced to bring the jeep in for service for the anticipated recall on the weld. I did some research online and selected Moore and scheduled an appointment and reported there for the inspection. Aaron, my service advisor, greeted me promptly explained the situation and then told me about how long it would take to get this done. My expectation was that the jeep would be inspected and I would find the results later. However, much to my surprise, not only did they inspect the jeep, they cleared it from any further work on the weld. I had some general questions as far as jeep customer service is concerned based on my dealings with automation Auto nation, and Aaron provided that information as well. Thanks for a great experience. More

Great experience Kyle was very polite and helpful. He was considerate and understanding of my situation. Kyle is a uplifting and joyous person. I wish every experience Kyle was very polite and helpful. He was considerate and understanding of my situation. Kyle is a uplifting and joyous person. I wish every experience there was as swift and simple. More

Kyle was of great help. Everyone was so nice and informative. I was treated kindly. I felt they were very kind and went over and beyond. I will be back for more work when nee Everyone was so nice and informative. I was treated kindly. I felt they were very kind and went over and beyond. I will be back for more work when needed. More

Excellent service! Honestly, you’re always gonna get great service at a dealership, what sets this one apart from the rest is the service technician I use, Jake. Jake h Honestly, you’re always gonna get great service at a dealership, what sets this one apart from the rest is the service technician I use, Jake. Jake has been the best service guy I’ve ever had. He’s always very friendly, honest, and in constant communication letting me know where my vehicle is at in the process. He always works super hard and I appreciate that. i highly recommend using Jake as your service technician. More

Excellent Service!! It was easy to call and schedule my service appointment. I arrived and had the oil changed and a minor programming recall done on my Jeep Cherokee. Th It was easy to call and schedule my service appointment. I arrived and had the oil changed and a minor programming recall done on my Jeep Cherokee. Thanks for the great service! More

Recall Being an ex employee I always have my Chrysler serviced here. I am always taken care of. The employees are always friendly and courteous. I have no pr Being an ex employee I always have my Chrysler serviced here. I am always taken care of. The employees are always friendly and courteous. I have no problems. More

Moore Chrysler Jeep awesome as always Moore Jeep is the ONLY place I'll buy any car from. Love the we entire team at the dealership. A+++ Wally is always my sales guy. Service shop is alw Moore Jeep is the ONLY place I'll buy any car from. Love the we entire team at the dealership. A+++ Wally is always my sales guy. Service shop is always top of the line in help, friendliness, and quality work. Was here for service this visit. However, while waiting, had pleasure of meeting other dealership employees & checked out a Wrangler, always fun and enjoyable at Moore Chrysler Jeep! More

Easy and efficient I took my car in for an issue with misfiring and even though I didn’t have an appointment Aaron helped me out right away. He made the process easy and I took my car in for an issue with misfiring and even though I didn’t have an appointment Aaron helped me out right away. He made the process easy and got my car fixed same day. More

Oil change Just in for oil change and Mike identified some other items that were at lifes end and saved me another trip to service. Thanks Mike. Just in for oil change and Mike identified some other items that were at lifes end and saved me another trip to service. Thanks Mike. More

Average The positive is that the dealership recognized the shocks went bad well before normal use and honored a warranty. The negative is that we made the app The positive is that the dealership recognized the shocks went bad well before normal use and honored a warranty. The negative is that we made the appointment well in advance to get the back shocks replaced but on the day of the appointment they only had one shock. Therefore we left the car for the weekend until they could finish on Monday. Then on Monday the service agent called to ask if they can replace the cabin filter. I said no and that I could replace that myself. I found out after my wife picked up the car that they replaced the cabin filter anyway which cost me more than $50. I am disappointed at this because that is a filter I can chang myself for less than $20. If it wasn't for the deal to get 4 replacement tires if we went to Moore for service then I would likely go somewhere else. More