Moore Chrysler Jeep - Service Center

Great Service st Moore Jeep! Took my 2017 Jeep Cherokee in for routine oil and filter maintenance and investigate a fog light that was not working. My service advisor is Michael Took my 2017 Jeep Cherokee in for routine oil and filter maintenance and investigate a fog light that was not working. My service advisor is Michael Harrington. Michael listened to all of my issues and also suggested that the engine and cabin air filters be checked. Michael personally had the mechanic bring him the engine and cabin air filters and then Michael brought the filters to me so that I could them. I was so impressed with Michael’s involvement and dedication! In my opinion, he definitely went above and beyond from my previous experiences from other Jeep dealerships. I feel Michael Harrington definitely needs to be recognized for superior service he provided me. More

Awesome guys The guys are always great. They don't try to over sell anything that you don't need. As a female, it's nice knowing I'm not getting the typical "you n The guys are always great. They don't try to over sell anything that you don't need. As a female, it's nice knowing I'm not getting the typical "you need a whole new vehicle with everything we need to fix" conversation that happens. Keep it up! More

Phone person needs to be kinder and work more with the custo Saturday I had called to get an oil change on my Jeep. The person who I spoke with was not helpful y’all. Her words were I cannot answer that questi Saturday I had called to get an oil change on my Jeep. The person who I spoke with was not helpful y’all. Her words were I cannot answer that question. I had asked if they had time to do an oil change her response was I cannot answer that. I asked if I could have it back that day. Again I cannot answer that. Why have someone who cannot look at a schedule and tell someone yea or no. Asked to be transferred to someone who could let us know. Again she was not able to do that. She asked if she could have someone call me back I said sure an hour went by no phone call. So drove over had Justin as a service advisor which he was awesome. It only to oil chang about a half hour. If I didn’t show up I probably would not of Houma oil changed that day and hard for me to get in there during the work week because of work. Great job Justin. Not so Great Coleen. More

I WOULD LIKE TO TALK TO SOMEONE I would like to talk to someone. I did not have a problem with the service center on 2/12/2019. I t was the next day that I had an incident. I trie I would like to talk to someone. I did not have a problem with the service center on 2/12/2019. I t was the next day that I had an incident. I tried to send a response to the email that I received about the roadside assistance and it said that it was not accepting any at this time. I am not happy and want to talk to someone. More

Very good I’ve been coming to Moore for 8 years for service on my Jeep. Mike Harrington has always been helpful and extremely courteous. I have all of my servic I’ve been coming to Moore for 8 years for service on my Jeep. Mike Harrington has always been helpful and extremely courteous. I have all of my service done at Moore and will continue to do so in the future. More

Very friendly service rep Aaron is an awesome service advisor, very friendly and personable. I was there for warranty repairs and he didn’t try and up sell me like other deale Aaron is an awesome service advisor, very friendly and personable. I was there for warranty repairs and he didn’t try and up sell me like other dealers and mechanics try and do. My experience with Moore has been pretty good from purchase to after care. I have dealt with Aaron a couple of times and every time he is always friendly and down to earth More

Car was not inspected My car rlwas serviced due to. A valve body issue. Upon receipt they retuneed it with abattery issue and failed to check the start/stop service. Now i My car rlwas serviced due to. A valve body issue. Upon receipt they retuneed it with abattery issue and failed to check the start/stop service. Now i have to take it hack to service to a battery check. More

Fair service Service advisor quoted me one amount did not give me proper discount. Did one service after I left brakes squeaking , he didn’t have a clue why ? Service advisor quoted me one amount did not give me proper discount. Did one service after I left brakes squeaking , he didn’t have a clue why ? More

Car service My service manager provided me with excellent service, as you would treat a family member! He remained in constant contact me throughout my service. P My service manager provided me with excellent service, as you would treat a family member! He remained in constant contact me throughout my service. Plus, the ladies in the car rental area were so courteous & helpful during the process. More

Excellent Service Recall Issue. Aaron as usual was a pleasure to work with and the length of time it took to complete the recall work was great. Recall Issue. Aaron as usual was a pleasure to work with and the length of time it took to complete the recall work was great. More