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Moore Cadillac - Service Center

Richmond, VA

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47 Reviews

47 Reviews of Moore Cadillac - Service Center

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May 14, 2016

good service experience Service was great and staff was courteous but the customer lounge needs work. Service was completed quickly and staff was very friendly. Customer lo More

by bamujahid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don ?
April 28, 2016

exceptional great service and quick service. The agent made me feel like it was important that my needs were met. He made sure that I was knew all that they neede More

by hahdadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Alley
April 04, 2016

Good Service at Moore's Very friendly, fast, pleasant, and reasonably priced service. Don Alley could not be a better service consultant as he is always cheerful and has a "c More

by Clifford Fleet Jr MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy and Sylvester.
February 18, 2016

excellent customer service I have always had excellent service every time I bring my car in . Gary Wilcox makes sure I get the service I need . would recommend them to all my fr More

by Derek 67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Wilcox
February 15, 2016

service maintenance Was very fast to get the service done for me, and friendly staff truly a pleasure dealing with Moore and it's staff. Would like to have had the vehic More

by Mitzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
February 11, 2016

Routine service Chris is always very helpful and on top of everything that needs to be done. Work was done to our satisfaction and in a timely manner....Chris set up More

by B.Noel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tomlinson
January 29, 2016

Moore Cadillac has the only service department I trust Chris Tomlin is such an outstanding employee of Moore Cadillac on Broad St. He really goes the extra mile to get any issues I might have resolved in More

by lovemycaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tomlin
December 14, 2015

Routine service Our service advisor, Don Alley, set up the appointment when I needed it, checked the car in, checked for any recall notices, and called me when the ca More

by cakers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Gray
October 10, 2015

oil change and state inspection My husband showed up without an appointment. And he was in and out in no time. Donnie was able to squeeze him in. Good customer service. More

by satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Myers
September 20, 2015

Pleasant quick efficient service!! Service is always friendly and that means a great deal to me. Another dealership I used in the past made me feel like a number and seemed annoyed when More

by Cdhughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie, Bill Meyers, Gary
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