Moore Cadillac - Service Center

Superb Service and Sales of Subarus along with Cadillacs We have been owners of Subarus for over 10 years. On moving to Richmond, VA we started using Moore Cadillac Subaru as our service provider. We then We have been owners of Subarus for over 10 years. On moving to Richmond, VA we started using Moore Cadillac Subaru as our service provider. We then leased a new 2017 Outback. The Salesman, Harry Moseley, and the service rep, Gary Wilcox, have been superlative in their time and attention to our needs. They both are very knowledgeable and delightful to work with. We cannot say enough good about the work and professionalism we have received. Thank you Moore Cadillac for your dealership! More

Efficient and friendly My latest service was routine maintenance and inspection. I only had to wait a reasonable amount of time and had no complaints whatsoever. When fini My latest service was routine maintenance and inspection. I only had to wait a reasonable amount of time and had no complaints whatsoever. When finished my car was brought to me, which I really appreciate. Thank you. More

Missing Reservation, but exceptional service I arrived at my time, but they did not have the appointment in the system. No worries, they quickly adjusted and fit me into the schedule. Quick tur I arrived at my time, but they did not have the appointment in the system. No worries, they quickly adjusted and fit me into the schedule. Quick turnaround on the oil change and steering wheel service. Everything was covered under warranty. Super job. More

Who would thought that a service call could be enjoyable? You were able to fit me in on the same day I called, covered all of my concerns, and got me out in no time. Great service. Special thanks to Service C You were able to fit me in on the same day I called, covered all of my concerns, and got me out in no time. Great service. Special thanks to Service Consultant Chris Tomlin for his professionalism. Great customer service. More

Fast, on time and lower than expected cost They finished my car earlier then they promised, almost all of the requested work was FREE! The service advisor kept me appraised of the work during t They finished my car earlier then they promised, almost all of the requested work was FREE! The service advisor kept me appraised of the work during the whole process. More

Great Service! Don Alley always takes great care of me in the Service department at Moore Cadillac. Bill Myers, the service manager runs a great shop and I would re Don Alley always takes great care of me in the Service department at Moore Cadillac. Bill Myers, the service manager runs a great shop and I would recommend Moore Cadillac to everyone! More

Chris in service at Moore Cadillac is awesome!!! Chris, in the service department, takes customer service to a new level. We are currently in the process of making a new car decision, Chris's level Chris, in the service department, takes customer service to a new level. We are currently in the process of making a new car decision, Chris's level of "care" and attention to detail play a role in that. We truly appreciate his committment. THANKS for the outstanding job! More

More Than Awesome! Any and every time I contact Mr. Don Alley about any situation with my '09 Escalade which I purchased from Moore Cadillac, he and my Service Technicia Any and every time I contact Mr. Don Alley about any situation with my '09 Escalade which I purchased from Moore Cadillac, he and my Service Technician, Chris, are all over it. They find time and space in their schedules for me to bring my 'baby' in almost immediately and take care of it. More than awesome! More

Refreshing and Plesant I have had nothing but terrible experiences with my local Cadillac dealership in Waldorf, MD. While visiting my sister-in-law in Midlothian,VA I deci I have had nothing but terrible experiences with my local Cadillac dealership in Waldorf, MD. While visiting my sister-in-law in Midlothian,VA I decided to try Moore Cadillac for a routine oil change and tire rotation! What a wonderful experience...night and day difference. Thorough and complete service...oil not overfilled, tires actually rotated per my specification! Removed and replaced both cabin and engine air filters! They would have washed my car for free, but it was raining! I will be using Moore for all future Cadillac maintenance! Well Done!!! More

Excellent service They fixed my vehicle , and had it available for my pick-up at the agreed upon time, the body shop personnel were professionals in every since of the They fixed my vehicle , and had it available for my pick-up at the agreed upon time, the body shop personnel were professionals in every since of the word, Jimmy, and Steve were the best. More