Moore Cadillac
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 86 reviews
exceptional great service and quick service. The agent made me feel like it was important that my needs were met. He made sure that I was knew all that they neede great service and quick service. The agent made me feel like it was important that my needs were met. He made sure that I was knew all that they needed to do during the service.. More
Good Service at Moore's Very friendly, fast, pleasant, and reasonably priced service. Don Alley could not be a better service consultant as he is always cheerful and has a "c Very friendly, fast, pleasant, and reasonably priced service. Don Alley could not be a better service consultant as he is always cheerful and has a "can do" attitude.. More
excellent customer service I have always had excellent service every time I bring my car in . Gary Wilcox makes sure I get the service I need . would recommend them to all my fr I have always had excellent service every time I bring my car in . Gary Wilcox makes sure I get the service I need . would recommend them to all my friends More
service maintenance Was very fast to get the service done for me, and friendly staff truly a pleasure dealing with Moore and it's staff. Would like to have had the vehic Was very fast to get the service done for me, and friendly staff truly a pleasure dealing with Moore and it's staff. Would like to have had the vehicle washed like they use to do for me every time but the last several times I have brought it in it wasn't washed. More
Routine service Chris is always very helpful and on top of everything that needs to be done. Work was done to our satisfaction and in a timely manner....Chris set up Chris is always very helpful and on top of everything that needs to be done. Work was done to our satisfaction and in a timely manner....Chris set up appointment and was there to check us in at time specified. More
Moore Cadillac has the only service department I trust Chris Tomlin is such an outstanding employee of Moore Cadillac on Broad St. He really goes the extra mile to get any issues I might have resolved in Chris Tomlin is such an outstanding employee of Moore Cadillac on Broad St. He really goes the extra mile to get any issues I might have resolved in a very timely manner. The service department never fails to correct the problem. We have owned Cadillacs from Moore since the early 1990's and have never even considered going to any other dealer since our first one. More
Another great experience This was my second lease from Moore Cadillac. I wouldn't have done the second lease if the first one wasn't great. So the second time around was jus This was my second lease from Moore Cadillac. I wouldn't have done the second lease if the first one wasn't great. So the second time around was just as painless. I love my sales person, Mike Hardiman, and look forward to working with him in the future. Richard was also wonderful and worked very hard to get me through the paperwork as painlessly as possible. And my beautiful very red Cadillac ATS is just as fun as the last one. Thank you. More
My sales person. I am seventy three years old and have bought quite a few cars in my lifetime. However, I must say our sales person "Andrew Swigert" was one of the bes I am seventy three years old and have bought quite a few cars in my lifetime. However, I must say our sales person "Andrew Swigert" was one of the best (if not the best) that has ever sold to me or my wife... Andrew was attentive, personable, pleasant and a joy to work with without being "pushy". More
Routine service Our service advisor, Don Alley, set up the appointment when I needed it, checked the car in, checked for any recall notices, and called me when the ca Our service advisor, Don Alley, set up the appointment when I needed it, checked the car in, checked for any recall notices, and called me when the car was ready. The service from Moore's is always great! The shuttle service to and from work with Gray is a really nice service. More
oil change and state inspection My husband showed up without an appointment. And he was in and out in no time. Donnie was able to squeeze him in. Good customer service. My husband showed up without an appointment. And he was in and out in no time. Donnie was able to squeeze him in. Good customer service. More