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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,463 Reviews
Call Service Center (910) 455-1414

1,463 Reviews of Moore Buick GMC - Service Center

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November 18, 2024

Great, friendly, quick service and great prices. Always a pleasure taking my truck to Moore Buick GMC and would recommend them to everyone. More

by FULCRUMBUILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 06, 2024

Easy to make the appointment, Very clean lounge area, and service staff keep me well informed. Service staff are awesome, and professional. More

by curtinjrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC. Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2024

Wonderful, prompt and friendly service. Greatly appreciate the professionalism and also the ability to drop the car off after hours the night before the appointment. More

by WALOVEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Moore Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2024

Moore's service department has kept me a loyal customer for 7 years. While the sales department was wonderful both times a purchased a vehicle, the service department is THE best in Jacksonville. I absolut More

by Lisa C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
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Nov 06, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

October 29, 2024

Good dealership,just have a problem with vehicle they havent been able to solve yet More

by drmrmm25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Nov 01, 2024 -

Moore Buick GMC responded

Thank you for taking the time to leave us your honest feedback. Please contact us at (910) 455-1414 when you have an opportunity, and we will be more than happy to try and turn your experience around.

October 27, 2024

Dakota always makes service at Moore Buick GMC a great experience. Super easy drop-off and pick-up is a nice convenience. More

by bthomas26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Oct 31, 2024 -

Moore Buick GMC responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

Everything was done correctly and staff was very happy and friendly, it did take several hours for a simple oil change and tire rotation but things happen and I will definitely be back More

by mercer56holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Oct 31, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

October 23, 2024

Great service department. They do an outstanding job with all my service needs. I highly recommend. More

by Kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Knapp
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Oct 25, 2024 -

Moore Buick GMC responded

Kelli, thank you for sharing your positive experience! Thanks for the recommendation, and have an amazing day!

October 22, 2024

Dakota took care of me, as always. Process was smooth, easy and quick. Will be coming back. More

by irpridey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Oct 25, 2024 -

Moore Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2024

Great customer service. Always keeping me informed of the services being performed on my vehicle. More

by phillip.tipton0326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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