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Montrose Westside Auto Campus

Cleveland, OH

4.2
596 Reviews

9600 Brookpark Road

Cleveland, OH

44109

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Showing 596 reviews

July 17, 2012

After taking my Volvo to (2) other local dealers Montrose Volvo finally fixed the problem. Roger West my service advisor and Sam (not sure of his last name) the technician that worked on my vehicle were wond More

by pavlov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger West, Sam (Technician)
June 09, 2012

They swent this scratch n win flyer.. It said if the numbers match horizontally/vertically u win prize. I got the horizontal one. When i called they talked very nicely n called me there. I had a surgery More

by joshigayatri1029
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
james
June 05, 2012

I greatly appreciate the very knowledgeable car description that was presented out on the lot in 90+ temperatures, during an intricate vehicle inspection, and the overall enthusiasm of the salesman More

by mdeb68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James P., Brett C.
April 12, 2012

Stay away from this dealership. The owners of Montrose have completely mismanaged their dealers and it has resulted in terrible customer service. In fact, it got so bad that Volvo had to send a representa More

by 2011XC60T6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Bernon
December 16, 2011

After doing my homework on the car I wanted, I knew the price I was willing to pay. This dealer came 2nd closest to my price, but refused to budge on the documentation fees of $250 plus wanted to add addit More

by IceLG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve F.
July 02, 2011

I was greeted immediately upon entering the showroom. I explained that I am not ready to replace my current Volvo, but just wanted to see what was out there and the cost of updating my car. Dan was very k More

by qsuzie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
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