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Montrose Kia in Sheffield

Sheffield, OH

4.8
880 Reviews

5033 Detroit Rd

Sheffield, OH

44054

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Showing 880 reviews

July 07, 2023

It was a very comfortable experience. The salesman was helpful and knowledgeable. He explained and answered questions More

by Cjeannwebbcarol@aol.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
Jul 07, 2023 -

Montrose Kia in Sheffield responded

Thank you for sharing your experience with us! We're glad to hear that our team was helpful & knowledgeable and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - Montrose Kia of Sheffield

May 29, 2023

Forest was willing to assist me in any way and it allowed me the chance to get into my new lease and the price point so wanted. More

by zhistory
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
May 31, 2023 -

Montrose Kia in Sheffield responded

Thank you for the kind review! We're so glad Forest had the opportunity to assist you with your lease and we hope you enjoy the new vehicle. Please don't hesitate to reach out if our Montrose Kia of Sheffield team can be of service to you again in the future!

May 15, 2023

Took my car in for a recall, due to backordered parts, it was there over 5 months. When I finally got it back it would not start, the battery would not hold a charge. Their technician, who charged it, said i More

by darlafigueroa
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Dawry, Derek Leuenberger
May 17, 2023 -

Montrose Kia in Sheffield responded

Thank you for taking the time to share your experience with us, Darla. I'm sorry to hear that you had a less than ideal visit with us. It's disheartening to see that we fell short in providing you with prompt and efficient service during your recall appointment. I would like the chance to discuss this further with you. Please contact me at your convenience so that we can hopefully make things right moving forward. Thank you for bringing this matter to our attention. Ewan Dacres - General Manager - 440.934.6699

May 09, 2023

I enjoy my time at Kia the staff makes sure you are comfortable and taken care off not just your car More

by Philly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael
May 11, 2023 -

Montrose Kia in Sheffield responded

Thank you for the kind review! It's our privilege to take care of you & your vehicle and we look forward to seeing you next time here at Montrose Kia of Sheffield!

May 08, 2023

Rachel was awesome. She is an awesome and detail oriented person who answered all my questions. The service was also great, and. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
May 11, 2023 -

Montrose Kia in Sheffield responded

Steve, we appreciate you sharing such kind words about your experience with Rachel! It was a pleasure having you visit us here at Montrose Kia of Sheffield and we hope we can be of service again in the future!

May 11, 2023 -

Steve responded

Rachel was fantastic. Great to work with!

May 08, 2023

very good service my last visits Mr. Jhon R has always attended me very kind and explains everything very well More

by emy71706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhon R
May 10, 2023 -

Montrose Kia in Sheffield responded

Thank you for leaving Jhon and the team five stars! We hope that you continue to enjoy your vehicle and visit us again soon! - Montrose Kia of Sheffield

May 06, 2023

The entire staff I worked with, but especially Keith, my salesperson, was wonderful. He made me feel welcome and listened and paid attention to what I told him I was looking for. More

by Cbreezeway28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith M, Forest Daniels
May 09, 2023 -

Montrose Kia in Sheffield responded

We are so happy to hear about your experience with Keith and the Montrose Kia of Sheffield team! Thank you for sharing your positive feedback and please don't hesitate to reach out if we can be of service again in the future!

April 29, 2023

Rachel was very friendly and efficient with her job duties. She explained what my car needed and everything was done in a time she said. Will be back for future service as needed More

by markdiane77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Greathouse
May 02, 2023 -

Montrose Kia in Sheffield responded

Mark, we are delighted that you found Rachel to be friendly and efficient during your recent visit! Thank you for choosing Montrose Kia of Sheffield for your service needs! We look forward to seeing you again soon!

May 03, 2023 -

markdiane77 responded

I truly LOVE & ENJOY my TELLIURIDE! I am so happy with sales associate Bill who sold me my car. It is the best purchase I have ever made. The vehicle is so comfortable and fun to drive. I will be back in a few years to buy a newer model. Thanks to Bill for finding the right Kia for me & my grandchilren.

April 16, 2023

Wonderful customer service with Bill Reichert. Came for oil change and left driving a Porsche. My chance to raising my credit score is possible now with the salesman at KIA in Sheffield More

by Pyecake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance, Bill Reichert
Apr 18, 2023 -

Montrose Kia in Sheffield responded

We're thrilled to hear about your wonderful experience with Bill and our team at Montrose Kia of Sheffield! It's great to know that you had a chance to raise your credit score and left driving a Porsche! Thank you for sharing your feedback with us!

April 12, 2023

Rachel was so nice and professional. She addressed all of my issues with my vehicle. More

by Michele
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melic not sure of last name, Anthony Jones
Apr 13, 2023 -

Montrose Kia in Sheffield responded

Thank you for the kind review, Michele - we'll be sure to share it with Rachel! Your business is greatly appreciated by all of us here at Montrose Kia of Sheffield and we hope you won't hesitate to reach out if we can be of service again in the future!

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