Montrose Kia in Sheffield
Sheffield, OH
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Took my car in for a recall, due to backordered parts, it was there over 5 months. When I finally got it back it would not start, the battery would not hold a charge. Their technician, who charged it, said i was there over 5 months. When I finally got it back it would not start, the battery would not hold a charge. Their technician, who charged it, said it was most likely from sitting so long. Although I told Kia the battery was less than 5 years old, and it was fine when we brought the car to them,, they said the battery was not their responsibility. I have reached out to Service Manager Fred Dawry 3 times now, due to him asking me to after reading my review, but never got a return call. My husband said we will not give them any more business. More
The entire staff I worked with, but especially Keith, my salesperson, was wonderful. He made me feel welcome and listened and paid attention to what I told him I was looking for. salesperson, was wonderful. He made me feel welcome and listened and paid attention to what I told him I was looking for. More
Rachel was very friendly and efficient with her job duties. She explained what my car needed and everything was done in a time she said. Will be back for future service as needed duties. She explained what my car needed and everything was done in a time she said. Will be back for future service as needed More
Wonderful customer service with Bill Reichert. Came for oil change and left driving a Porsche. My chance to raising my credit score is possible now with the salesman at KIA in Sheffield Came for oil change and left driving a Porsche. My chance to raising my credit score is possible now with the salesman at KIA in Sheffield More