Montrose Kia in Sheffield
Sheffield, OH
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Called in early nice, Rachel was very kind educational, and welcoming Joe worked on our car. Came out to meet and greet us. Car rides like a well oiled machine and welcoming Joe worked on our car. Came out to meet and greet us. Car rides like a well oiled machine More
My overall experience with the service department was very frustrating. I was told over the phone one thing, and got a completely different outcome. I felt like I was not listened to when I explained my very frustrating. I was told over the phone one thing, and got a completely different outcome. I felt like I was not listened to when I explained my situation over the phone, and the overall outcome at the end resulted in my car not being fixed and me owning hundreds of dollars. One positive side of my experience was the way I was treated by one of the floor salesmen. He was very understanding. When speaking to a few other floor salesmen, I did however feel that my car situation did not matter, and that the only thing that mattered was them selling me a new car. More
We visited the dealership on Tuesday and met with Brad Holm. He was super friendly and very knowledgeable.. We’re haven't decided whether to proceed, but the information he shared helped a lot. Thanks a t Holm. He was super friendly and very knowledgeable.. We’re haven't decided whether to proceed, but the information he shared helped a lot. Thanks a ton Brad! You’re the BEST! More
Very friendly, concerned about your satisfaction, respectful. I would recommend my friends and family come to you. As a matter of fact my son and brother have bought from you. respectful. I would recommend my friends and family come to you. As a matter of fact my son and brother have bought from you. More