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Montrose Kia in Sheffield

Sheffield, OH

4.8
880 Reviews

5033 Detroit Rd

Sheffield, OH

44054

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Showing 880 reviews

November 06, 2024

Rachael in the maintenance department is always a pleasure to deal with. Very cordial and professional, always willing to answer any questions. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael
Nov 07, 2024 -

Montrose Kia in Sheffield responded

It's wonderful to hear that Rachael in our maintenance department provided such a positive experience at Montrose Kia of Sheffield. We appreciate your feedback and look forward to assisting you again!

November 06, 2024

Service is always good and on time. Feel it’s a little pricey! Got $10 off coupon after fact More

by Foxyair43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 07, 2024 -

Montrose Kia in Sheffield responded

Thank you for the review. We appreciate your feedback and hope to see you again next time here at Montrose Kia of Sheffield!

November 03, 2024

Knowledgeable and effective sales consultant Noah Antus. Quickly notified me when a van was delivered to the dealership. More

by Lucas / Eli
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Noah Antus / Sales
Nov 04, 2024 -

Montrose Kia in Sheffield responded

Lucas, we're delighted to hear that Noah provided you with timely and effective service at Montrose Kia of Sheffield. Thanks for sharing your experience!

October 22, 2024

very overall pleasant experience with nathan and montrose kia ,, worked very hard to get us what we wanted considering our situatuion More

by barney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nathan antus
Oct 23, 2024 -

Montrose Kia in Sheffield responded

Barney, we're delighted to hear that Nathan and the Montrose Kia of Sheffield team provided you with a pleasant experience. Thank you for sharing your feedback, and we're glad we could assist in meeting your needs!

October 15, 2024

Treated like a member of the family. Car serviced, cleaned and returned to me with all alacrity More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert(Bob) in service dept
Oct 15, 2024 -

John responded

Best service department I’ve ever experienced

Oct 15, 2024 -

Montrose Kia in Sheffield responded

This is great to hear, John! Thank you for coming to Montrose Kia of Sheffield!

October 11, 2024

The best experience I have ever had at any service department in my entire adult life. More

by terri.shortlidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 14, 2024 -

Montrose Kia in Sheffield responded

Wow, we're so thrilled to hear this, Terri! Thanks for visiting Montrose Kia of Sheffield and please don't hesitate to reach out if we can be of service again in the future!

September 29, 2024

Called in early nice, Rachel was very kind educational, and welcoming Joe worked on our car. Came out to meet and greet us. Car rides like a well oiled machine More

by Secret7253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
Oct 01, 2024 -

Montrose Kia in Sheffield responded

Thank you for the wonderful feedback! We're delighted to hear that Rachel and Joe provided such a positive experience at Montrose Kia of Sheffield. Enjoy your smooth ride!

September 27, 2024

My overall experience with the service department was very frustrating. I was told over the phone one thing, and got a completely different outcome. I felt like I was not listened to when I explained my More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Sep 30, 2024 -

Montrose Kia in Sheffield responded

Thank you for the review. It's disappointing to hear about the frustration that occurred throughout your experience. We strive for better consistency in customer care and would like to address this issue further if you're willing. Please reach out at your convenience so we can make things right. Respectfully, Fred Gawry - Service Manager - 440.934.6699

September 20, 2024

We visited the dealership on Tuesday and met with Brad Holm. He was super friendly and very knowledgeable.. We’re haven't decided whether to proceed, but the information he shared helped a lot. Thanks a t More

by John
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Sep 20, 2024 -

Montrose Kia in Sheffield responded

John, we're delighted to hear that Brad made a positive impression during your visit to Montrose Kia of Sheffield. If you have any more questions or need further assistance, feel free to reach out!

September 18, 2024

Very friendly, concerned about your satisfaction, respectful. I would recommend my friends and family come to you. As a matter of fact my son and brother have bought from you. More

by destep2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just John in service
Sep 18, 2024 -

Montrose Kia in Sheffield responded

Thank you for the recommendation and kind words! It's been our privilege to serve you & your family and we look forward to continuing to do so in the future. Take care! - The Montrose Kia of Sheffield Team

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