Montrose Ford in Fairlawn
Fairlawn , OH
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Looking for used Have worked with Will twice now each time he takes his time and helps find what will fit are budget. I will continue to go to will for future cars Have worked with Will twice now each time he takes his time and helps find what will fit are budget. I will continue to go to will for future cars More
A wonderful and amazing experience I had a wonderful sales experience and Marvin took everything I asked and wanted and handled my needs fast and I would recommend highly and I will nev I had a wonderful sales experience and Marvin took everything I asked and wanted and handled my needs fast and I would recommend highly and I will never go anywhere else More
Best car buying experience ever! Literally! I just came out of bankruptcy a few weeks ago, dealerships in my own town wouldn't work with me or had outrageous ideas what I should be trying to buy I just came out of bankruptcy a few weeks ago, dealerships in my own town wouldn't work with me or had outrageous ideas what I should be trying to buy far above my comfort zone monthly payment wise, and/or just plain wouldn't listen. Montrose Ford is over 2 hours away from my home But it was well worth the 130 mile trip. I would and will recommend Montrose Ford, Jamin Glenn, and Will Sutton to anyone and everyone. More
Awesome Fantastic sales person. He got me in the perfect vehicle without busting my budget. He and management went out of their way make sure I understood a Fantastic sales person. He got me in the perfect vehicle without busting my budget. He and management went out of their way make sure I understood all the finance numbers. I do highly recommend them to anyone looking for a car. More
Ford 150 Platinum -- Josh PLEASE READ BEFORE BUYING FROM THIS DEALERSHIP. This place is by far one the worst dealerships I have been to. I bought by F-150 platinum from them al PLEASE READ BEFORE BUYING FROM THIS DEALERSHIP. This place is by far one the worst dealerships I have been to. I bought by F-150 platinum from them almost 3 years ago. I disliked them then because the sale man was slimy, and rude, but I had my truck and that was all that mattered at the time. It wasn't until my recent experience did I get compelled to write this review. I went in because they called me and said they would buy out my lease early and get me in a new F-150 platinum. When I came in the person who I had spoken to was not there even though she told me she would be and to come in that day. I began working with another guy then Josh, who I had met before and didn't like the last time jumped in front of the other guy and took over stating the other guy was new but wouldn't even let him talk when we were sitting at his desk. He told me they had a nice lariat that they could get me (the stepped down model). I told them I wanted to see a platinum, lariat, and limited to compare the trunks and prices of the three. They told me the only black lariat was 200 miles away and the only platinum that existed was in Florida. They messed around with prices for a while and would not give a price for a platinum or limited even though I asked repeatedly. They wrote numbers on a piece of paper in Highlighter for different trucks that I did not want... The part that bothered me the most is he came to me and said, "what if no platinum exists, can we make a deal?" and kept asking over and over. Everything was extremely sketchy, felt wrong and I would not recommend ever buying a car from them. I left and called 5 different dealerships in the area, all had Platinum’s, limited, and black lariats on the lots. I went to one, and bought a new F-150 and had the best experience. I wrote this to warn people to stay away. They will lie to you and do whatever they want to get into the truck they want you to be in. DO NOT TRUST THEM. I've been in two times, and every time has a terrible experience with terrible sales people. More
Great dealership! Calvin was (and still is) a huge help! He showed me cars that were in my price range and that had all of the features that I was looking for. He's bee Calvin was (and still is) a huge help! He showed me cars that were in my price range and that had all of the features that I was looking for. He's been keeping in touch, making sure that I'm still satisfied, which I definitely am! I would come back to this dealership again. More
Awesome service department Montrose has a great service department. They are always friendly, accommodating and explain everything that is needed or recommended. They never ma Montrose has a great service department. They are always friendly, accommodating and explain everything that is needed or recommended. They never make me feel like I am putting them out because I didn't make an appointment. More
Awesome experience Everyone was super friendly, patient, and answered all of my questions. I loved how easy they made everything for me. I look forward to being a life l Everyone was super friendly, patient, and answered all of my questions. I loved how easy they made everything for me. I look forward to being a life long customer. More
Awesomeness We had one of the best experiences buying a car ever! I would highly recommend Montrose Ford to anyone looking for a car. We were treated kindly and We had one of the best experiences buying a car ever! I would highly recommend Montrose Ford to anyone looking for a car. We were treated kindly and we were not rushed into anything. Very pleasant transaction. Thanks Joe and Will for making it enjoyable. Jacki & Ron More
Excellent experience as always I have purchased my last 3 vehicles at Montrose. Excellent sales and finance staff. Will, Josh, Tricia, and Mike are easy and efficient to work with. I have purchased my last 3 vehicles at Montrose. Excellent sales and finance staff. Will, Josh, Tricia, and Mike are easy and efficient to work with. Every time I purchase a vehicle at Montrose, I am there less than 2 hours (test drive, finance, etc...) and driving the new vehicle home. The next time I am looking for a vehicle to buy (most likely in March for my daughter), I will call and request to speak with Will or Josh. Great job Montrose! I have been to many other dealerships and every time I attempt a new place I leave feeling less than satisfied with the experience (e.g., Chevy dealerships are perfect for bait and switch scenarios) and end up back at Montrose. next time, I'll just save myself the time and frustration. I grouped everyone I worked with over the last 3 experiences below. More