Montrose Ford in Fairlawn

Good customer service and salesmanship My first car purchase at Montrose and first experience with Salesperson Jess Bradford. Highly professional lady and responsive to questions, concerns, My first car purchase at Montrose and first experience with Salesperson Jess Bradford. Highly professional lady and responsive to questions, concerns, and follow up needs. More

Outstanding Experience Just drove away in my new F-150 King Ranch. Thank you to Will Sutton for making it happen. My experience with Will, Tom, Chris, Nicki and Mike Patto Just drove away in my new F-150 King Ranch. Thank you to Will Sutton for making it happen. My experience with Will, Tom, Chris, Nicki and Mike Patton was nothing short of outstanding. Very professional and friendly staff. Thank you to the support staff as well. More

Helpful and informative I liked how they took the time to make sure I was comfortable with what I was getting. Very informative and helpful with my selection. I liked how they took the time to make sure I was comfortable with what I was getting. Very informative and helpful with my selection. More

Customer Focused It’s been said it takes two seconds to form a first impression. William made a great one! . There was no doubt he was going to take good care It’s been said it takes two seconds to form a first impression. William made a great one! . There was no doubt he was going to take good care of me. He didn’t rush me, as he was aware I was waiting for some circumstances to clear up. William stayed in touch even on his days off and continued to follow up after the purchase! Incredible salesmanship on his behalf. More

Friendly and helpful long distance purchase! Rick Wallace helped to make our car purchase go smoothly. Mr. Wallace was organized and walked us through the process of an out of state purchase. M Rick Wallace helped to make our car purchase go smoothly. Mr. Wallace was organized and walked us through the process of an out of state purchase. Mike, another Montrose employee, was helpful with the paperwork process. We would recommend both of them if you are car shopping! More

Great experience! I had a great experience at Montrose Ford. Will was the most helpful and knowledgeable salesmen I've ever dealt with. He never pressured me and wa I had a great experience at Montrose Ford. Will was the most helpful and knowledgeable salesmen I've ever dealt with. He never pressured me and was able to answer any question. Now I get to drive into my 50s in a Mustang Convertible. Awesome! More

Excellent sales rep My sales rep Calvin Jackson was very friendly, funny and knowledgeable. I would definitely recommend Mr Jackson to everyone. Nice dealership with gr My sales rep Calvin Jackson was very friendly, funny and knowledgeable. I would definitely recommend Mr Jackson to everyone. Nice dealership with great customer service More

Easy and No Hassle! Great Truck! Great Truck at a Great Price! Very Clean Used Truck that was practically show room quality and was something Montrose was willing to stand by! Josh in Great Truck at a Great Price! Very Clean Used Truck that was practically show room quality and was something Montrose was willing to stand by! Josh in Sales and Tricia in Finance were awesome and made everything easy to understand and made buying the Truck easy. Nikki was also a great help in reviewing products and scheduling the first oil change! Great Overall Experience! More

Honest and determined! Was a bumpy start, but the dealership, especially will, was very helpful and achieved all of our wants and needs! Thanks for all your help! Was a bumpy start, but the dealership, especially will, was very helpful and achieved all of our wants and needs! Thanks for all your help! More

Great Experience We had gone to another dealership before we went to Montrose. To say I was highly disappointed with the first dealership would be sugar coating it. So We had gone to another dealership before we went to Montrose. To say I was highly disappointed with the first dealership would be sugar coating it. So we decided to give the guys at Montrose a shot. We went in and told Patrick what our situation was and what we were looking to do. Not only did he listen to us, he and Rick got me out of my previous car into a 2018 Escape. They both worked extremely well together to get us out of our current car and into my new Escape. The process was great. The finance department was amazing as well. I will have to put this down as one of the better car buying experiences I have had. Thank you for listening to me and helping me get into my new Escape. I love it. I will definitely be recommending Montrose Ford. More