Montrose Ford in Fairlawn

I always get excellent service from Montrose Ford! They are always professional and very helpful. They are always professional and very helpful. More

service always completed on time. They never try to sell me extra services that I haven’t asked for They never try to sell me extra services that I haven’t asked for More

Rick Thurmer and Andre in the service department provide excellent customer care. Their expertise and experience and atte tion to detail give customer confidence that the vehicle is being serviced correctl excellent customer care. Their expertise and experience and atte tion to detail give customer confidence that the vehicle is being serviced correctly. More

Normally I give a 5 star rating, but I just got to say: the two ladies who take payments in the service department could make my experience more enjoyable if they could smile, say please and thank you, and the two ladies who take payments in the service department could make my experience more enjoyable if they could smile, say please and thank you, and refrain from using imperatives such as: 'Sign this!' and other commands. Now, the plus is Andre Harris, who has been my service advisor for many years. He has consistently provided excellent service and help. Other folks were friendly as well. More

They do a great job with all service and repairs. They also let you know during the process if unforseen problems arise and if additional costs, or time, are required to fix the problem. They also let you know during the process if unforseen problems arise and if additional costs, or time, are required to fix the problem. More

Amazing service. I've been working with Andre for almost 20 years. He's the most conscientious person I've ever worked with in the auto industry. I've been working with Andre for almost 20 years. He's the most conscientious person I've ever worked with in the auto industry. More

Hazmo was great! Very helpful and knows him product. Will highly recommend him to my friends and family when they are looking for a car or truck. Very helpful and knows him product. Will highly recommend him to my friends and family when they are looking for a car or truck. More

On time, good service, excellent mechanics. All anyone could ask for. Andre was professional, friendly and efficient. A good experience. All anyone could ask for. Andre was professional, friendly and efficient. A good experience. More

Everyone was so friendly. I was attended to right away, spoke w/ salesperson & he began w/ pertinent questions in order to serve me better. I was attended to right away, spoke w/ salesperson & he began w/ pertinent questions in order to serve me better. More

Prompt, efficient, courteous and aboveboard service! Delivered car spanking clean and neat. Andre is fantastic! The best! Delivered car spanking clean and neat. Andre is fantastic! The best! More