Montrose Ford in Fairlawn
Fairlawn , OH
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Excellent Great dealership my sales guy Michael was amazing I couldn’t ask for a more knowledgeable friendlier person. He answered all my questions and made sur Great dealership my sales guy Michael was amazing I couldn’t ask for a more knowledgeable friendlier person. He answered all my questions and made sure I got the best deal More
Grear Service! Was looking to trade in. The service was outstanding! They really listened to what I wanted and gave me several solid options. Very friendly and profe Was looking to trade in. The service was outstanding! They really listened to what I wanted and gave me several solid options. Very friendly and professional. Able to calculate mpg cost savings, and made clear why buying from Montrose Ford was the best decision I can make! More
Excellent customer service from John Burns I had a great experience working with John Burns. He really is a true professional and was attentive to what I was looking for in a car. He conveye I had a great experience working with John Burns. He really is a true professional and was attentive to what I was looking for in a car. He conveyed a superior amount of knowledge and I never felt pressured or rushed into a decision. I have purchased multiple cars from multiple dealerships over the years and by far this has been the BEST experiance I have ever had. He has definitely won over all of my future automotive business. I would highly recommend anyone interested in a new (or even used) car, to go to Montrose Ford Fairlawn, and ask for Mr.Burns. More
Good customer service Calvin was very personable and helped answer all of the questions I had. I would definitely recommend this dealership to friends. And come back in the Calvin was very personable and helped answer all of the questions I had. I would definitely recommend this dealership to friends. And come back in the future More
Best salesman and honest, didn't buy wasn't ideal for me Excellent experience. Amazing sales team. Didn't end up buying because a better deal was elsewhere this time for my specific needs. Unique case for Excellent experience. Amazing sales team. Didn't end up buying because a better deal was elsewhere this time for my specific needs. Unique case for me I feel. Most others will find fair price, clear information and excellent sales agents. My specific Edge I was after wasn't priced well enough to compete with newer model, not as simple as those few words but it just seemingly wasn't meant to be this time and the honesty of that speaks good to reputation. Would have liked to make a deal. More
Best Ford Dealer Around Great prices, friendly service, knowledgeable employees! Will never shop anywhere else for a vehicle! Love my new 2018 Ford Edge. Thank you Montrose F Great prices, friendly service, knowledgeable employees! Will never shop anywhere else for a vehicle! Love my new 2018 Ford Edge. Thank you Montrose Ford of Fairlawn. More
My pony My experience with Montrose Ford was bumpy but turned out well! I went in hoping to lease a 2017 Mustang Convertible but was told they couldn't do th My experience with Montrose Ford was bumpy but turned out well! I went in hoping to lease a 2017 Mustang Convertible but was told they couldn't do that. After much too much negotiations ended up leasing a 2018. Calvin the salesman was professional and showed great patience through it all. The sales Mgr. didn't seem to be listening when I said I needed to control the cost. But we worked it out. Your finance man was great explaining things in simple terms and very helpful. It all was smoothed over and I left satisfied. More
Adios Ranger, Ola Fiesta! I came in expecting to get a new Ranger, but I did not know they had been discontinued. Adam took the time to listen to my needs and price -range. I I came in expecting to get a new Ranger, but I did not know they had been discontinued. Adam took the time to listen to my needs and price -range. I looked at the Fiesta and it was fine. I was also able to trade in my Ranger, which was key to the deal. Adam took the time to sit with me and show me some of the features I wasn't familiar with and might not have learned on my own. It was a very positive experience. More
test drive cars Brock was very helpful and knew much about the cars we were looking at. He was approachable and easy to talk to and very kind. Brock was very helpful and knew much about the cars we were looking at. He was approachable and easy to talk to and very kind. More
Excellent service after the sale Terrific job of finding me the perfect car for my needs. Very interesting to be sold a car without any trace of pressure. I almost didn't think they Terrific job of finding me the perfect car for my needs. Very interesting to be sold a car without any trace of pressure. I almost didn't think they were interested in my business. Super informative and very trustworthy. I would recommend this dealer as long as Adam is there to anyone. More