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Montrose Ford in Fairlawn

Fairlawn , OH

4.8
545 Reviews

3960 Medina Rd

Fairlawn , OH

44333

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Showing 545 reviews

December 20, 2021

Traded in my Toyota for a Nisson Murano. Salesman Andre Smith listened to what I wanted in a vehicle and directed me to a few options that I might be interested in. I got a great deal on my trade and a gre More

by Beth Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Smith
November 27, 2021

Don't buy anything from this place. Unless you want a broken car that wont get fixed! More

by markterranovaitt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Little Vinnie , Josh Mills, William Sutton, George Chedid, Calvin Jackson, Jessica “Jess” Bradford, Dan Russell, Matthew Mills
November 04, 2021

This was the worst experience in my life. I felt scammed, lied to, and literally rushed out the door! More

by DJMORRI1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick - Service team
October 28, 2021

Came here in search of a new car after my car was totaled. My salesman William Sutton was great and able to get me into my dream car! Thanks again! More

by Chanel R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica , William Sutton
October 26, 2021

I live out of state and my salesperson (Will Sutton) went out of his way to accommodate me. Best experience ever buying a truck! Thanks Will Sutton for everything! More

by Bulboushyunk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sutton
Oct 26, 2021 -

Bulboushyunk responded

Best dealership I’ve ever worked with.

October 19, 2021

Roz was very helpful. Great service. Worked to help me find the right vehicle and was very patient. More

by Doug.sauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roz
October 16, 2021

We have purchased & leased many vehicles over the years from Montrose Ford. Our salesman, Will Sutton, is the best . He never pressures us to buy, and always tries to find the vehicle we want. We are ver More

by Tlbennett7117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, William Sutton
September 29, 2021

Alex was the best. He’ll always be our go-to guy at Ford Auto More

by Coachsallio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McGraw
August 28, 2021

Chris Evans made my truck buying experience online very easy! He was really helpful when answering any of the questions that I had and he keep me updated on the next steps of my truck when being built. Awe More

by Mike Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Evans
August 19, 2021

Jessica Bradford was very helpful and my car buying process painless. I was treated with respect and communicated every steps in the car buying process. More

by Bayonff2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica “Jess” Bradford
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