Montrose Ford in Fairlawn

Andre smith was a great salesman but they want you to post a positive google review before you even get done with financing he took my phone and did it for me, that’s the only way they have good ratings. post a positive google review before you even get done with financing he took my phone and did it for me, that’s the only way they have good ratings.. financing is a bunch of liars .. would not let me have my own financing and to top it off lied to me about not being able to refinance after 2 monts she told me that i would have to pay a fee to pay the loan off early and refinance.. sorry but that was not true !!! they lied to me because they have to secure a loan for at least 3 months in order to get a kick back from the bank they finance threw.. and they totally took advantage of me with my trade in gave me nothing for it when it was worth way more and they knew it.. this all because i went by myself without my husband and I really wanted the Youkon so I was not paying attention to what they were doing.. stay away from montrose ford they are very shady and take total advantage of you and are liars !!!!!!! More

This is my second car I purchased from Ford Montrose and each time my sales rep was Chris Evans. Chris is not only an excellent sales rep he is also a caring, honest and nice person. I wish I could rate my each time my sales rep was Chris Evans. Chris is not only an excellent sales rep he is also a caring, honest and nice person. I wish I could rate my experience higher than 5 because that's just how important Chris made feel each time. More

Less than satisfying service department. Tried calling Randy Dorco multiple times, leaving multiple voicemails only to receive to no call back. Went to him in person only to be told lies abo Tried calling Randy Dorco multiple times, leaving multiple voicemails only to receive to no call back. Went to him in person only to be told lies about what had happened along with a series of lies and pieces together stories and lies from his employees. Nate is absolutely arrogant and incompetent. Should not be in the service the industry. I don’t think either of them have actually ever worked on a vehicle themselves let alone diagnosed one with an issue. Will never bring another vehicle to them and will make sure nobody I’m associated with does either. More

We purchased two new Ford Mavericks from Montrose Ford. Despite delays in receiving them, which was the fault of Ford Motor Co., our salesman Chris Evans and the team at Montrose were excellent to work wit Despite delays in receiving them, which was the fault of Ford Motor Co., our salesman Chris Evans and the team at Montrose were excellent to work with. We appreciate their kindness. Chris was a complete gentleman, as were others. Thank you Montrose Ford. More

July 13, 2022 - Having recently totalled my vehicle in an accident, I went to Montrose Ford looking for another Ford Escape and was welcomed at the door by awesome salesperson, Josh Mills. Within minutes an accident, I went to Montrose Ford looking for another Ford Escape and was welcomed at the door by awesome salesperson, Josh Mills. Within minutes, he found me the exact car I was looking for at an excellent price. Josh is very professional, knowledgeable and friendly, and he went above and beyond to make my Montrose Ford purchase experience perfect. THANKS Josh! THANKS Montrose Ford! More

We recently had to replace our Ford Ranger as it had been totaled following a traffic accident. Chris Evans and the rest of the Montrose Ford group immediately started looking for another Ranger for us. The totaled following a traffic accident. Chris Evans and the rest of the Montrose Ford group immediately started looking for another Ranger for us. Their vigilance and dedication paid off, and we are once again happily driving our new Ford Ranger. I can't say enough about Chris Evans. He has become our go to guy for everything Ford. Always caring and concerned, he is willing to go the extra distance. Thanks Chris! More

Was not sure about trading in my edge. But working with Calvin helped me make my decision!! I LOVE MY NEW 2022 EDGE!!! Thanks you Calvin!!❤️❤️ But working with Calvin helped me make my decision!! I LOVE MY NEW 2022 EDGE!!! Thanks you Calvin!!❤️❤️ More

The best experience at Montrose Ford. We traveled two hours and we couldn't of asked for a more kind salesman, Chris Evans. He was very helpful and had us in and out of the dealership in We traveled two hours and we couldn't of asked for a more kind salesman, Chris Evans. He was very helpful and had us in and out of the dealership in less than two hours. Would definitely buy from him again!! The finance man, don't remember his name was exceptionally nice also. Very nice dealership More