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Montrose Ford in Fairlawn

Fairlawn , OH

4.8
545 Reviews

3960 Medina Rd

Fairlawn , OH

44333

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Showing 545 reviews

July 12, 2023

Excellent Service, staff were friendly and the overall dealership was atmosphere was always positive including the contractors painting the waiting area. More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 13, 2023 -

Montrose Ford in Fairlawn responded

Thank you for the excellent review! We're pleased to hear that our staff provided you with a pleasant visit. Your feedback is greatly appreciated and we hope to see you again next time here at Montrose Ford of Fairlawn!

July 07, 2023

Great experience ! Service department was good to deal with. Have been going to Montrose ford for 10 + years . More

by kmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Jul 07, 2023 -

Montrose Ford in Fairlawn responded

Thank you for choosing Montrose Ford of Fairlawn as your trusted service provider for over 10 years! We're glad to hear that you had a great experience with our service department. Your support means the world to us. Have a wonderful day!

June 06, 2023

The service department at Montrose Ford has been great and where I have placed my trust for auto maintenance for years. They are extremely professional, courteous, efficient and helpful whenever I have q More

by mls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All in the service department are top-notch: Andre H., Dave P., Rick T., Nate S., Damion K. and of course, the service technicians
Jun 07, 2023 -

Montrose Ford in Fairlawn responded

We appreciate the fantastic five-star review and feedback for our team! We hope to see you again at Montrose Ford of Fairlawn! Thank you!

June 05, 2023

As usual Montrose and Dan did a fantastic job. Teh process was done in a timely manner and professional! More

by rickr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Russell
Jun 07, 2023 -

Montrose Ford in Fairlawn responded

We're glad to see that you were pleased with Dan and Montrose Ford of Fairlawn, Rick! Providing a timely and professional experience for our customers is what we aim for, and we're so happy that we met your expectations. It was great doing business with you, and we hope to see you again in the future!

June 04, 2023

This is the first dealership I have ever used for service in 45 years of owning a vehicle. My experience with Montrose Ford has been great. Both professional and punctual. More

by kjohnson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 07, 2023 -

Montrose Ford in Fairlawn responded

Thank you for your confidence in the Montrose Ford of Fairlawn team! We're honored to receive your support and look forward to serving you again next time!

June 02, 2023

In for routine maintenance. Staff was courteous and knowledgeable. They did a complete inspection without having to ask. Love this place! More

by StevenB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wallace, Rick
Jun 06, 2023 -

Montrose Ford in Fairlawn responded

We're glad you love it here at Montrose Ford of Fairlawn, Steven! We hope you continue to visit us for all your automotive needs! Thank you!

June 01, 2023

My Service guy Andre,, he was the best. I had special instructions for service on my Mustang, all perfect! Also Matt my sales guy set all this up and scheduled the service. He’s always bee More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre in service, Dan in parts, Matthew Mills
Jun 05, 2023 -

Montrose Ford in Fairlawn responded

Andre, Dan, and the team are so glad your service experience was so positive! It means so much that you trust us with your Ford Mustang, and we hope to see you back for your next routine appointment! Thank you! - Montrose Ford of Fairlawn

May 27, 2023

Friendly, knowledgeable, trustworthy, easy-going, focused, personable, efficient. Best experience ever...highly recommended. Andre was great salesperson and the entire process went smoothly from begi More

by Jake B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Smith
May 30, 2023 -

Montrose Ford in Fairlawn responded

Jake, we are grateful for your kind words about your recent experience here at Montrose Ford of Fairlawn! It's wonderful to hear that Andre & the team made your purchase a smooth one and we hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

May 25, 2023

great service and very professional and punctual. Employees very friendly and asked if they could do anything. More

by wolfden12376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Russell
May 26, 2023 -

Montrose Ford in Fairlawn responded

We're happy the experience was up to our usual standards! We appreciate you leaving your kind review and look forward to seeing you again! Thank you! - Montrose Ford of Fairlawn

May 25, 2023

Good place to buy a car and get your car serviced at this dealership. I also used their body shop for repairs and it was well done. More

by pwalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wallace N,
May 26, 2023 -

Montrose Ford in Fairlawn responded

Thank you for trusting our team at Montrose Ford of Fairlawn! We look forward to seeing you next time!

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