Montgomeryville Nissan

I was looking for a new Maxima, and they had one a dealer had driven with about 5000 miles. They gave it to me for well-below what they had paid (I checked). Everything was going great...until I went back had driven with about 5000 miles. They gave it to me for well-below what they had paid (I checked). Everything was going great...until I went back to the financing department. Now, I have awesome credit. They had quoted me at a competitive rate. However, once I turned down all the rust-coating, acid-etching, etc they felt the need to shuffle the coconut shells until they had me up to 8%. I decided to go ahead and finance it at 8%, then immediately get another loan elsewhere afterwards (which I should have done first). By the time I left, I had been there for hours, it was after midnight, and I had to drive home and be at work by 7am. Needless to say, I was a little grouchy the next am. I'm at work barely an hour when some new financing guy (John Brown) calls me to tell me Nissan had refused my loan, but he was going to try to get me in at 12.9%. Initially, I asked him how I could even get the car if they refused my loan. So the new guy started with an obvious game of BS trying to sucker me in at the higher rate. I told him that immediately after I get out of work, I am bringing the car back, the deal is over. At this point, I wouldn't take the car for 0%. So the guy starts dodging my calls, and eventually the manager came on and explained there must have been a misunderstanding, everything was good and he would send me some free oil changes (never did). If they had just let me buy the car, they would be getting 5 stars, as the price was great. However, their little game in the financing department left me so furious that they would think I'm that dumb, I have warned many individuals against dealing with them. Go elsewhere, these people are not honest. If they have a car you want, get it shipped to another Nissan dealer. More

I just finished helping my brother close a deal for a 2009 Rogue. As a former car salesperson, I can say I was satisfied overall with this dealership. As for the above customer who complained, all I 2009 Rogue. As a former car salesperson, I can say I was satisfied overall with this dealership. As for the above customer who complained, all I can say is that he/she made a huge mistake by putting money down before making a deal, and your bad experience is just as much his/her fault as it is the dealerships. First of all, Eric, our salesperson, was very friendly and informative, and did not come across as sleazy. He told us the advantages of the Nissan over other cars, but was not arrogant. The Honda and Toyota salespeople we spoke to came right out and said "our car is the best." Apparently they really think that, because Honda and Toyota charged $1-2K more than Nissan and Subaru (a close second choice) for a car with the same equipment. We then went back to work the numbers. The first numbers were high, and they lowballed us on our trade-in, which is pretty much standard procedure these days. He said that's what the auto auction will give us for it, and I countered by saying I would need to verify that number at another dealership. $1000 was instantly added to the trade-in value. Then it was a bit of back and forth, and we finally agreed on a number. The only tactic I really didn't like was when we were given numbers for a 39-month lease even though we specifically asked for a 36-month lease. However, I think he knew I was serious about leaving if something went south, because he didn't question the internet quotes I showed him, and didn't attempt to insult my intelligence with some corny line like "We gotta keep the lights on in here." After having made several trips back and forth to the desk, I think he was a bit annoyed at me because I constantly questioned everything he came back with. I can't say I blamed him. I was satisfied, because we reduced the monthly payment by $40 from the first pencil to the final deal. Did we get a good deal? I honestly don't know because there are so many different ways to fudge the numbers in a lease. On the other hand, I don't think we were completely screwed over, and the Rogue seems like a good vehicle, and I was satisfied with the overall experience. More

Went to this dealership looking for an Altima. They came in ok on the price (still a bit high), but then things started to get screwy. They asked for my down payment before I got a rate back from their fina in ok on the price (still a bit high), but then things started to get screwy. They asked for my down payment before I got a rate back from their financing. And when they came back with the rate it was 12%!!! Then they said their cashier had left so they could not refund my money. When I tried to get my money back the next day, they said I had to come in to get it and they could not do it over the phone. At this point they were extremely discourteous. This is the worst car buying experience ever. Just didn't feel like you could trust the sales staff, so how could you trust their service? The sales guy was just so pushy. I don’t think I even want a Nissan anymore. More