Montgomeryville Nissan

Great Place to Buy a Car! Went to the Montgomeryville Nissan Dealership looking for a new car for my wife. It was a toss up between the Murano and Maxima. So we went into the showroom and Drew introduc Nissan Dealership looking for a new car for my wife. It was a toss up between the Murano and Maxima. So we went into the showroom and Drew introduced himself to us. We spoke for awhile and he listened to what we were looking for. He then took us outside to check out the 2 vehicles. After test driving both we were leaning toward the maxima and after going over the final numbers with Drew we were sold. The whole time we were there we were greeted by friendly people and it was a great experience buying a new car. This was our 5th new car we went out to buy and all I have to say is this was the best time we had doing so and will to back there to get our next car. Thanks Again! More

UNBELIEVABLE EXPERIENCE: After several weeks of exchanging emails with internet sales, the decision to drive 1.5 hours was made with the understanding where our budget was and needed to be. During exchanging emails with internet sales, the decision to drive 1.5 hours was made with the understanding where our budget was and needed to be. During the road trip, the lady who we had been exchanging emails with made a sincere phone call to ensure we were coming and our trip was ok. Once we arrived we were greeted and that's where our experience begins. We were introduced to our sales man (Greg Martin) (who not only was eating but proceeded to eat his reese pieces during this initial engagement). He shows us to the car and he asks us if we would want to test drive. (My thoughts were, "No sir, just drove 1.5 hours to look at it During the test drive of a 2009 Nissan Pathfinder, we stopped at the 1st stop light and I felt a vibration. I asked what it was. (OK, my thought: Why does a 2009 Pathfinder have a significant vibration and why wasn't this taken care of before put onto the lot? But we continued.) He said not to worry about it, the factory power train warranty still exists and proceeded to inform us on details of his life, not the vehicle!! My salesman had been married 3 times (the last time in Vegas), was a professional fisherman who was very successful, had lumbar spine surgery that ended his professional career (kinda skeptical on why a professional successful fisherman is now selling vehicles), and about his travels. (My thought: Where is the door handle so I can get out of here!!) But we proceeded. (This is where I should of just turned around and went home, it was just one of those feelings.) We returned to the dealership where he directed us to his office. He asked us to sit here while he looks at my vehicle and runs numbers. Well, I cannot sit and decided to walk around the lot. I found another used Infiniti that I displayed interest in. I asked if I could test drive and this we did. I now became torn between the two cars (which I thought must have also done the same to my car salesman, as he proceeded to smoke two cigarettes while I attempted to make a decision.) (It was either that or it was 4:30 on Friday, very close to closing time of 6pm - you make the decision!) I chose the Infiniti. He said he would run numbers. While he was "running numbers", I called my father in-law to quickly research this vehicle. He did. It received horrible reviews. I automatically changed my decision. The Pathfinder it was. So, my wife hurried to tell Greg to change the numbers. His response: "Are you sure?" Her response: "Yes." He then came back with the numbers. (This is where all goes wrong, besides the eating and cigarettes!) The numbers were extremely out of our range. I politely said that was ok and we would continue to search. He said, "Well, where did you expect to be?" (My thoughts were well after 3 weeks of exchanging emails, you know where I expect to be or I wouldn't have made the trip.) But I didn't, I said, "It is ok, I will keep searching and was sort of skeptical on a 2009 with a vibration." His response, "YOU WASTED MY TIME." Now, my wife didn't take this well. She said, "You don't say we wasted your time when you are in sales!" His reply: "I said you wasted your time." She said, "No you said we wasted your time." His reply: "Well, you did." She said, "You dont say that to a customer." His reply: "You do when you work for commission!" She said, "No you don't, I worked in sales, you never say that to a potential customer." His reply, "That's probably why you are not in sales." (Imagine the atmosphere) She asked to speak to a manager. Another salesman ask if he could help us. My wife quickly told him the situation. He said he would never had said that to a potential customer. (My thought: WOW!) We left. More

I was looking for a new Maxima, and they had one a dealer had driven with about 5000 miles. They gave it to me for well-below what they had paid (I checked). Everything was going great...until I went back had driven with about 5000 miles. They gave it to me for well-below what they had paid (I checked). Everything was going great...until I went back to the financing department. Now, I have awesome credit. They had quoted me at a competitive rate. However, once I turned down all the rust-coating, acid-etching, etc they felt the need to shuffle the coconut shells until they had me up to 8%. I decided to go ahead and finance it at 8%, then immediately get another loan elsewhere afterwards (which I should have done first). By the time I left, I had been there for hours, it was after midnight, and I had to drive home and be at work by 7am. Needless to say, I was a little grouchy the next am. I'm at work barely an hour when some new financing guy (John Brown) calls me to tell me Nissan had refused my loan, but he was going to try to get me in at 12.9%. Initially, I asked him how I could even get the car if they refused my loan. So the new guy started with an obvious game of BS trying to sucker me in at the higher rate. I told him that immediately after I get out of work, I am bringing the car back, the deal is over. At this point, I wouldn't take the car for 0%. So the guy starts dodging my calls, and eventually the manager came on and explained there must have been a misunderstanding, everything was good and he would send me some free oil changes (never did). If they had just let me buy the car, they would be getting 5 stars, as the price was great. However, their little game in the financing department left me so furious that they would think I'm that dumb, I have warned many individuals against dealing with them. Go elsewhere, these people are not honest. If they have a car you want, get it shipped to another Nissan dealer. More

I just finished helping my brother close a deal for a 2009 Rogue. As a former car salesperson, I can say I was satisfied overall with this dealership. As for the above customer who complained, all I 2009 Rogue. As a former car salesperson, I can say I was satisfied overall with this dealership. As for the above customer who complained, all I can say is that he/she made a huge mistake by putting money down before making a deal, and your bad experience is just as much his/her fault as it is the dealerships. First of all, Eric, our salesperson, was very friendly and informative, and did not come across as sleazy. He told us the advantages of the Nissan over other cars, but was not arrogant. The Honda and Toyota salespeople we spoke to came right out and said "our car is the best." Apparently they really think that, because Honda and Toyota charged $1-2K more than Nissan and Subaru (a close second choice) for a car with the same equipment. We then went back to work the numbers. The first numbers were high, and they lowballed us on our trade-in, which is pretty much standard procedure these days. He said that's what the auto auction will give us for it, and I countered by saying I would need to verify that number at another dealership. $1000 was instantly added to the trade-in value. Then it was a bit of back and forth, and we finally agreed on a number. The only tactic I really didn't like was when we were given numbers for a 39-month lease even though we specifically asked for a 36-month lease. However, I think he knew I was serious about leaving if something went south, because he didn't question the internet quotes I showed him, and didn't attempt to insult my intelligence with some corny line like "We gotta keep the lights on in here." After having made several trips back and forth to the desk, I think he was a bit annoyed at me because I constantly questioned everything he came back with. I can't say I blamed him. I was satisfied, because we reduced the monthly payment by $40 from the first pencil to the final deal. Did we get a good deal? I honestly don't know because there are so many different ways to fudge the numbers in a lease. On the other hand, I don't think we were completely screwed over, and the Rogue seems like a good vehicle, and I was satisfied with the overall experience. More

Went to this dealership looking for an Altima. They came in ok on the price (still a bit high), but then things started to get screwy. They asked for my down payment before I got a rate back from their fina in ok on the price (still a bit high), but then things started to get screwy. They asked for my down payment before I got a rate back from their financing. And when they came back with the rate it was 12%!!! Then they said their cashier had left so they could not refund my money. When I tried to get my money back the next day, they said I had to come in to get it and they could not do it over the phone. At this point they were extremely discourteous. This is the worst car buying experience ever. Just didn't feel like you could trust the sales staff, so how could you trust their service? The sales guy was just so pushy. I don’t think I even want a Nissan anymore. More