Montgomery Imports
Elizabethtown, KY
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2 Reviews of Montgomery Imports
I have a 07 VW rabbit there were recalls on the transmission and just wondering what you could tell me about this I was just driving down the road and went to shift into 3 rd gear and it just made transmission and just wondering what you could tell me about this I was just driving down the road and went to shift into 3 rd gear and it just made a Big Bang and now first and third are out and is having trouble going into reverse it just is not write so I got online and there are several recalls on this year and was going to see what u could tell me thank you More
Service manager refused to do an alignment which I specifically requested, claimed the reason my car was pulling to the right was a leaking tire on the right side, which they patched. Failed to do a specifically requested, claimed the reason my car was pulling to the right was a leaking tire on the right side, which they patched. Failed to do a tire inspection which was required as part of the 20,000 mile interval service on a Jetta. Had they done this they would have noticed feathering at the inside edges of the tires, indicating an alignment problem. After I made another appointment to get an alignment, they billed me for an alignment without performing one. Tim French, the owner of the dealership, eventually refunded the money I paid them for the alignment after I presented an invoice from another alignment shop showing that the car had not been aligned at Montgomery Imports. They made little to no effort to resolve the chronic rattles and engine knock in my Jetta. Another dealership eventually found a bad intake manifold changeover valve as the cause of the engine noise and put foam under the VIN plate to fix the rattle. More