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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,165 Reviews
Call Service Center (626) 604-9150

1,165 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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November 15, 2022

This dealer has amazing personnel, I was greeted and assisted by Javier Gonzalez this past weekend and let me say that I was taken care of accordingly, he answered all my questions and notified me when More

by Benandjoepainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Nov 17, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for stopping by to let us know how fantastic your service visit was with Javier! He's definitely a great guy to work with and we're so happy he kept you in the loop and took great care of your vehicle's service. We look forward to making your next appointment just as superb. Thanks for choosing Monrovia CDJR!

November 11, 2022

Came in for an oil change and Javier got me in and out in no time. Great service will be back definitely! More

by christian.alvare7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Nov 11, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Christian! Thank you so much for your kind review of Javier at Monrovia CDJR! We know your time is valuable, so we're glad Javier got your Dodge serviced in a timely manner to get you safely back on the road, back to your life. It is our pleasure to do so, and we hope you'll give us a call whenever Javier and the team may assist you again.

November 10, 2022

Javier did a great job. He’s very professional and took good care of me More

by Mikrch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Nov 10, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for sharing positive feedback on Javier! Your safety and satisfaction are very important to us, so we're glad Javier saw to it that your Jeep had a thorough service visit. We sincerely appreciate your business and hope to make your next appointment just as outstanding!

November 10, 2022

Fred B was my service advisor and he helped make my recall process extremely seamless. Was setup with a rental and kept me up to speed in the entire process. Much thanks to Fred! More

by Kitfoxicc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred B
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Nov 10, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Wonderful! Getting your recall handled thoroughly and efficiently is very important to us in order to get you safely back on the road. We appreciate you letting us know how happy you were with Fred as your advisor. He will certainly be pleased to have earned your confidence, too. We hope to see you again some day. Thanks for choosing Monrovia CDJR!

November 04, 2022

Javier Gonzalez did a fantastic job assisting me. He was efficient and effective. Highly recommend his services. More

by kshig23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Nov 07, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to drop this 5-star review of Javier! We're so happy he provided you and your vehicle with a pleasant, professional service visit. Your complete satisfaction means everything to us, so please let us know if there's ever anything else we may help you with. Until then, drive safe and take care!

November 02, 2022

Isaac Borquez was professional and helped get both of our cars oil changes completed in only a few quick hours. He did a great job communicating any updates and any unexpected findings. We’ll definitely be c More

by Ethan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Nov 03, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review of Isaac! Isaac is an exceptional advocate for his clients and their vehicles. We're so pleased you had the opportunity to experience that level of service. We look forward to making your next visit just as superb. Give us a call if you ever need anything for your vehicles. We'll see you next time, Ethan!

November 02, 2022

They are very friendly always treat me really nice and always very helpfull.Thank you Javier Gonsalez. More

by Vergarasalvador86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Gonsalez
Report | Print
Nov 03, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so glad to hear it! Thank you for stopping by to let us know how helpful Javier has been to you. It is super important to us that our guests feel welcomed and valued, so we're pleased you found that to be the case. Please don't hesitate to give us a call whenever Javier and the team may assist you again. Thanks for choosing Monrovia CDJR!

November 02, 2022

Service man Fred is great. He is honest and get your truck back to you on time. More

by robertsise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred biyzaei
Report | Print
Nov 03, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

That's right! Thank you so much for letting us know how pleased you were with Fred's efforts to get your truck taken care of in a timely manner. It's very important to us that our guests know we value their time and we want to empower them to make the best decisions for their vehicles. We're glad Fred provided you with all the details you needed and made sure you were satisfied. We hope to do it again some day, so please come back and see us when ever we may be of service to you!

October 31, 2022

Broke down on the freeway and had my truck towed to the dealership. Got there very early around 6:30 am, before the dealership and service opened. Got lucky and Isaac Borquez, my service advisor, came in More

by msummers663
Customer Service
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Nov 01, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with us! We're so glad Isaac happened to be there to accept your truck early. We can appreciate the situation you were in and are pleased Isaac made your stressful experience a bit less stressful. If we may ever be of service to you again, we hope you won't hesitate to call. Until then, drive safe and take care!

October 31, 2022

The service dept has been almost perfect. Javier Gonzalez is great. Always courteous, fast, and thorough. So far there's been one glitch. I was getting a weird message, and when I showed it t More

by kristian_solem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Javier Gonzalez, great.
Report | Print
Nov 01, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Kristian! Thank you for your feedback. We're delighted that Javier has always been a reliable service advisor for you and your Jeep. We certainly hope our technician took this information as a learning experience to better serve all our guests who receive the same message. We look forward to making your next visit with us a 5-star experience, so thank you so much for continuing to choose Monrovia CDJR!

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