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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,165 Reviews
Call Service Center (626) 604-9150

1,165 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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January 16, 2023

This was my first time at this dealership I was nervous as I didn't know what to expect, I went for an oil change and I have to say the service was great, Javier Gonzalez was very helpful and polite. I wil More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Jan 17, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hey, thanks for giving us a try, Edgar! We're glad Javier and our service team took such good care of you. If you ever have any other automotive needs, please don't hesitate to give us a call. We graciously look forward to serving you at Monrovia CDJR again!

January 16, 2023

Isaac Borques was very Professional and Polite. I made an appointment with the Dealership with no problems. The issue I had was that the dealership could not supply me with a loaner car. I figur More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
January 04, 2023

Javier Gonzalez is the guy to go to if you need help with servicing your vehicle. Great communication and customer service. More

by kschhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Jan 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much! We sincerely appreciate your business and your awesome feedback on Javier. Your trust in Javier and our service team is an honor we don't take for granted. We look forward to making your Chrysler's next appointment just as superb!

January 03, 2023

Great service! Very happy with this dealership and will always come here for my services More

by wenrocks33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales
Report | Print
Jan 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the positive feedback! We're happy our service team has always treated you and your Jeep to their utmost in care in addressing your concerns. It is our pleasure to help you keep your Jeep in top condition and we hope to continue serving you for many more years. Thanks for choosing Monrovia CDJR!

January 03, 2023

Monrovia Sierra Jeep dealership has been our go to site for our 2 Jeep Wranglers. The service rep, Jonathan Martinez, was extremely helpful, professional, and pleasant during our recent service appointmen More

by rpeters_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei and Jonathan Martinez, Sebastian Ronga
Report | Print
Jan 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for recognizing Jonathan's efforts with the honor of your 5-star review! We're glad Jonathan handled your recalls with urgency and accommodated a ride for your convenience. Your complete satisfaction is very motivating for the whole team. Thank you for always choosing Monrovia CDJR!

January 03, 2023

This dealership is outstanding, I want to thank Javier Gonzalez for his outstanding assistance and professionalism. More

by Mrwendell65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Jan 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that, Mr. Wendell! Thanks for letting us know how happy you were with the outstanding assistance Javier provided for you on your Dodge' service visit. We look forward to making your next appointment just as reliable!

December 29, 2022

This dealer provided good and sincerely services to their customer that I can see and feel it. More

by Christmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
Report | Print
Jan 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your business and for your trust in our service team! We're delighted to know of your complete satisfaction with the all-around supportive service you received from Jonathan. He's a great guy to work with and we're glad you agree. We hope to be of service to you again some day and wish you all the best in your upcoming travels until we meet again!

December 28, 2022

Very clean and staff is very professional, Javier Gonzalez was quick to take care of my vehicle and answered all my questions More

by Teamneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Jan 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the 5-star review! We're so happy Javier made your service appointment convenient and informative. Please don't hesitate to call us up the next time Javier and the team may be of service to you. It is always our pleasure!

December 27, 2022

Isaac Bourquez commitment to excellent customer service is next level. I came in for a regular service and he explained exactly what was going to be done and he had his team get me out on time and at a gre More

by raustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Dec 27, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hey, that's fantastic! Your satisfaction and safety are tied for #1 in our books, so we're delighted Isaac provided you with a thorough service visit that also got you safely back on the road in a timely manner. We look forward to serving you and your Chrysler for many more miles. Thanks so much for choosing Monrovia CDJR!

December 26, 2022

Javier was great at helping me with my service and I would come back. Recommend to others. More

by Herbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Dec 27, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Herbert, thank you for sharing positive feedback with us about Javier! We would love to have you back again and we're delighted Javier made this service visit so outstanding. We wish you the safest of travels until we meet again!

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