Monrovia Chrysler Dodge Jeep Ram

Terry Guinn in Service was excellent! I made an appointment over the phone to handle a recall on my Jeep. This was simple and they had an appointment open on the next day! I pulled up and was immed appointment over the phone to handle a recall on my Jeep. This was simple and they had an appointment open on the next day! I pulled up and was immediately assisted by Terry. The drop off was quick and simple. I got a complementary lyft ride home. I called a few hours later and they had washed my truck for me after fixing it! Lovely!!!! More

Terry Guinn was very friendly, helpful and honest. I Terry Guinn was very friendly, helpful and honest. I had a bad experience in 2017 at the dealership. But decided to try again. Because of Terry Gui Terry Guinn was very friendly, helpful and honest. I had a bad experience in 2017 at the dealership. But decided to try again. Because of Terry Guinn I will return when I need service again. More

Just had my vehicle serviced due to a factory recall, and I couldn't be more pleased. Marty Quick was Excellent and made my experience pleasant and efficient. Will definitely bring my vehicle back to this de I couldn't be more pleased. Marty Quick was Excellent and made my experience pleasant and efficient. Will definitely bring my vehicle back to this dealership from now on. Thank you again Marty More

This is an excellent dealership I would recommend it to anyone Their service department is excellent Their service manager John Howard is exceptional he is very friendly courteous and exceptionally knowl anyone Their service department is excellent Their service manager John Howard is exceptional he is very friendly courteous and exceptionally knowledgeable about my vehicle 👍👍 More

I would give this company MORE STARS if I could!!!! We are from out of state in L.A. for my son's wedding and our 2019 dodge pick-up engine light came on, of course, the day of the wedding. We went to the are from out of state in L.A. for my son's wedding and our 2019 dodge pick-up engine light came on, of course, the day of the wedding. We went to the dodge dealer, early Monday morning and were greeted by JOHN HOWARD an amazing guy, when we explained that we were from out of town and wanted to get back home, he put a rush on our truck. We were on our way before noon. I can not express the gratitude for the hard QUICK work from Irvin the mechanic, they also drove my truck around for over an hour to make sure everything was right for us to get back to Arizona and not be stranded somewhere. NEVER before have I had such EXCELLENT service so quickly. THANK YOU JOHN HOWARD and IRVIN!!!!!! More

I was waiting while my car was being serviced and to my surprise they had video games. I know they probably have them for the children that are waiting for their parents, but we adults love them too. I w surprise they had video games. I know they probably have them for the children that are waiting for their parents, but we adults love them too. I wasn't the only one using them. It really brought back memories and made the time fly. How awesome is that. Anyway, excellent service as always. They have a great team. More

My normal manager, Wendell, was not available so John Howard assisted me. Very helpful and knowledgeable. The waiting area was clean with good social distancing Howard assisted me. Very helpful and knowledgeable. The waiting area was clean with good social distancing More

Great experience, John Howard was super friendly and helpful. Walked me through every step of the way. Car rental process was easy too Thanks John. helpful. Walked me through every step of the way. Car rental process was easy too Thanks John. More

Friendly and helpful. Delivered my new car to me and picked up my trade in. Did everything over the phone. My sales person Anthony Rubio was very helpful. Thanks! picked up my trade in. Did everything over the phone. My sales person Anthony Rubio was very helpful. Thanks! More

The new ownership group has changed the game. Having come from Buerge Jeep in Santa Monica to Sierra Jeep and now Monrovia Jeep, the difference in service and attention to detail is stark. The best service m from Buerge Jeep in Santa Monica to Sierra Jeep and now Monrovia Jeep, the difference in service and attention to detail is stark. The best service managers remain (Wendell and Fred), but the attention to detail and overall customer-first focus has improved dramatically. This is how service can and should be. More