Monrovia Chrysler Dodge Jeep Ram

Broke down on the freeway and had my truck towed to the dealership. Got there very early around 6:30 am, before the dealership and service opened. Got lucky and Isaac Borquez, my service advisor, came in dealership. Got there very early around 6:30 am, before the dealership and service opened. Got lucky and Isaac Borquez, my service advisor, came in early that day and opened the gate to accept my truck. He was very friendly, easy to talk to, understanding of my situation, and did the paperwork and got me squared away. More

The service dept has been almost perfect. Javier Gonzalez is great. Always courteous, fast, and thorough. So far there's been one glitch. I was getting a weird message, and when I showed it t Javier Gonzalez is great. Always courteous, fast, and thorough. So far there's been one glitch. I was getting a weird message, and when I showed it to a tech he said it was some sort of a "ghost code," and advised me to ignore it. It turns out that "Auxiliary switches temporarily unavailable, battery is charging" means that your battery is shot. More

Isaac Borquez my service writer was a tremendous help and took care of all my needs with ease. took care of all my needs with ease. More

We have had an excellent experience working with Monrovia Chrysler Dodge Jeep Ram, and in particular with Anthony Rubio, who was the representative assigned to us. He worked with us carefully from the time w Chrysler Dodge Jeep Ram, and in particular with Anthony Rubio, who was the representative assigned to us. He worked with us carefully from the time we ordered the car to the time it was delivered to us. Once the car was delivered to us, he was very helpful and took a great deal of time explaining the car and all its features. He made sure the car was completely clean and that we examined the car throughly and were satisfied with the car before we took possession of it. This being our first experience with the Pacifica Plug-In Hybrid, we had a lot of questions. Anthony had a lot of patience answering all our questions to make sure we were satisfied. He also made sure we took a final test drive in the car to ensure that we were completely happy with the car as we took possession of the car. He also made sure we had his direct number so that we could contact him directly if we had a question or needed advice. We have since not had a problem with the car, but Anthony has since called us to ensure that we had no issues or problems that needed help. We have been completely satisfied with Monrovia Chrysler Dodge Jeep Ram and with Anthony Rubio as our representative at that dealership. We highly recommend dealing with the dealership and particularly with Mr. Rubio. More

Jesse Martinez was very helpful, twice helped fix the issues plaguing our van and got it done much earlier than expected. issues plaguing our van and got it done much earlier than expected. More

Excellent service, my service agent Fred Biyzaei. Is very understanding for my needs and support for the maintenance of my Ram truck Is very understanding for my needs and support for the maintenance of my Ram truck More

Everyone; the sales person, manager, and the financing associate were all very nice and welcoming. They made the experience easy and enjoyable. Thank you to Amanda and Noel for all the help. associate were all very nice and welcoming. They made the experience easy and enjoyable. Thank you to Amanda and Noel for all the help. More

I was in need of a new vehicle and Mario Moron at MONROVIA CDJR was extremely helpful in helping me get the JEEP Wrangler I wanted; 'He Knew I wanted' He worked very hard and made the deal happen and MONROVIA CDJR was extremely helpful in helping me get the JEEP Wrangler I wanted; 'He Knew I wanted' He worked very hard and made the deal happen and I drove off the lot with a brand new 2022 JEEP WRANGLER 4x4 and a huge grin on my face like I had just gotten the deal of the century. More

This was my first time bringing my 2022 Ram Rebel GT in for service. The vehicle has tremendous personal/sentimental value to me. I selected Monrovia Chrysler Dodge Jeep Ram following a disappointing exper for service. The vehicle has tremendous personal/sentimental value to me. I selected Monrovia Chrysler Dodge Jeep Ram following a disappointing experience with another local Mopar location. Javier did an excellent job of explaining service options to me. From the beginning, he was polite, professional, and knowledgeable. He took time to understand what I was looking for in a service location, and went above and beyond to make sure it was delivered. Thank you. I will definitely be back. More

Excellent service , Fred is great to work with , it’s great to have a service center that I can trust great to have a service center that I can trust More