Monrovia Chrysler Dodge Jeep Ram

I am always pleased with the results the Service Department performs on my Jeep Grand Cherokee. Specifically, the professional and friendly demeanor of Jonathan Jimenez is exemplary. After trouble Department performs on my Jeep Grand Cherokee. Specifically, the professional and friendly demeanor of Jonathan Jimenez is exemplary. After troubleshooting the issue, his thorough explanations gives me much confidence and trust in his knowledge and expertise. More

Terry Brown was patient and very informative during the final process. Gilbert Tobar assisted me in the ordering process and updated me on status updates on my order. Both team members offered prompt commu final process. Gilbert Tobar assisted me in the ordering process and updated me on status updates on my order. Both team members offered prompt communication, answered all my questions, had everything prepared by the time of my arrival. Terry & Gilbert were great! I'll definitely be reaching out to them if I have inquires in the future. More

There was a friendly atmosphere and not to mention David Andrade has the best customer service I have received before. He is attentive and explained all that I had questions to. He was very helpful before m Andrade has the best customer service I have received before. He is attentive and explained all that I had questions to. He was very helpful before meeting him in person. He was great in communicating with me via text and email. Thanks and I love my Jeep Compass!!! More

Christian did a great job and had the vehicle ready quicker than my expectations. Very satisfied quicker than my expectations. Very satisfied More

Friendly staff. Anthony Rubio is the one who made magic the day I visited. I would have not walked out with the car I wanted if it wasn’t for him. He made his personal goal to help me get what I wanted and the day I visited. I would have not walked out with the car I wanted if it wasn’t for him. He made his personal goal to help me get what I wanted and was just awesome from start to finish. One of the best sellers I’ve dealt with in my car buying experience. Extremely professional. Management is great and helps you get you the deal you want. Very pleasant experience. Would recommend to any buyer looking to buy/lease a new Jeep model. More

Everyone was fair and honest through the entire process of buying a vehicle. I’ll be back. of buying a vehicle. I’ll be back. More

Juan David Andrade was the turning point in helping me select my jeep grand Cherokee. I had been looking at other SUVs but David throughly showed me all of the bells and whistles to help me make my decis select my jeep grand Cherokee. I had been looking at other SUVs but David throughly showed me all of the bells and whistles to help me make my decision. I couldn’t be more happy with the service and follow up that I received. Thanks David! More

Nothing but good things to say about our experience. Terry Brown was so helpful as we purchased our new Jeep Grand Cherokee. It can be an exhausting experience but he was attentive, personable and eas Terry Brown was so helpful as we purchased our new Jeep Grand Cherokee. It can be an exhausting experience but he was attentive, personable and easy to talk with as we went through the process. More

I had my Gladiator in for its regular scheduled maintenance. I had originally made my appointment via Monrovia CDJR’s online appointment system with a different service advisor, but they weren't th maintenance. I had originally made my appointment via Monrovia CDJR’s online appointment system with a different service advisor, but they weren't there on that day. Laura helped me out with no hesitation. She was friendly and always willing to answer my questions. She was very clear about the work that was to be done, as well as the timeframe. She set realistic expectations and it was nice to work with someone who wasn’t trying to sell me any unnecessary services. When I encountered a discrepancy regarding how much oil the service department had placed into my truck, she consulted with the right folks to make sure all the right services were performed. (Gladiators, according to their manual, are to get 5 Qts; the service write-up showed 6 Qts.) I thought I was hearing something anomalous with my Jeep, but Laura and Irvin accommodated my concern and helped me verify that nothing was wrong with my vehicle. I didn’t purchase my vehicle from Monrovia CDJR, but I chose this service department because of its high reviews. I wasn’t disappointed. More