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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,585 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,585 reviews

July 25, 2023

Service members were extremely helpful in getting my vehicles issues addressed. The turn around time was also prompt. More

by verdugo29290
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales
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Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review! Your satisfaction is our top priority, so we're pleased our team provided you with a thorough and convenient experience in our service department. Please come visit us again some day!

July 23, 2023

FAST SERVICE AND GOOD INFORMATIVE REGARDING MY VEHICLES NEEDS. ONLY BAD THING IS THEY DID NOT TOP MY COOLANT. More

by eddieravelo76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
juan
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Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Eddie, thanks for letting us know how satisfied you were with this service visit! We're happy our team handled your needs efficiently and provided you with all the insight they had on your vehicle's condition. We hope you'll continue to choose Monrovia CDJR!

July 23, 2023

Great people. Eddie the manager and Amanda were easy to work with. Malcolm was super helpful but his manager was inflexible. Eddie made it happen. More

by kirkdzamora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of them. Worked with Eddie, Malcolm and Amanda.
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July 22, 2023

Upon being turned away from another dealership because they would not accept me being pre-approved and would not use their financing, I decided to see what Monrovia CDJR had to offer. From the time I wal More

by a.cole6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Maldonado & Gilbert (Manager)
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Jul 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for stopping by to share some awesome feedback on your buying experience! We're thrilled you enjoyed a pleasant and smooth transaction with Cesar. Congrats on your 2nd Jeep! Best wishes to your family for lots of happy travels, from everyone at Monrovia CJDR!

July 22, 2023

Fred’s professionalism is next to none. He has been my service advisor for years and has always provided excellent service. More

by freewaysitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred in service
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Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review of Fred in our service department! We're honored by your loyalty, and so happy to know Fred continues to provide you with exceptional service after all these years. We wish you pleasant travels until we see you again!

July 22, 2023

Spent 250 for nothing. Charging $1000 for replace EGR valve I could do it in 10 mins. Such a rip off! More

by yuandaxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Ronga
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Jul 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Yuandaxx, thank you for alerting us to your dissatisfaction with this service experience. We're truly sorry your expectations were not met, and we'd love the opportunity to discuss what happened when you have a moment. Please contact me and I'll be more than happy to address your concerns. With service in mind, Tony Walker mwalker@monroviacdjr.com Service Manager Monrovia CDJR

July 22, 2023

Great experience dealing with the staff. It was a quick and painless process. Our salesman Johnathan was excellent. More

by ericlee_243
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Montes
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Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share positive feedback on your experience! We're delighted Jonathon took excellent care of you . Congratulations on the new Jeep! Best wishes for amazing travels in your future, from everyone at Monrovia CDJR!

July 22, 2023

Isaac at service was great. He was very professional and communicative through out the processes. Thank you Monrovia Dodge! More

by kevin@homebykevin.com
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your thoughtful review, Kevin! We're honored by your fantastic feedback, and we're glad Isaac was a reliable resource for your vehicle's needs. We hope to be of service to you for many years to come!

July 22, 2023

The service Wendell Wright was especially knowledgeable with the problem with my vehicle. He was able to take care of the issue and communicated with me in every step of the way. More

by KENNETH.CHUNG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Windell Wright
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Jul 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Kenneth, thanks for taking a moment to give credit to Wendell for providing you with fantastic service! We're glad he addressed all of your concerns and resolved your vehicle's issues. We wish you the safest of travels until we meet again!

July 21, 2023

Fred in Service is the Best! My family has been working with him for years.. More

by lynnmissy2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Jul 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback and your family's continued business! We're delighted Fred continues to provide you with his utmost support and expertise at each visit. We look forward to being of service to you for many more years!

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