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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

4.6
1,585 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,585 reviews

July 27, 2023

Issac, He is excellent in service. Thank you. Appreciated it. I will recommend to friends. More

by yychowtham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Jul 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for your kind review and recommendation! We're pleased to know how satisfied you were with Isaac's support and expertise on this visit. We wish you the safest of travels until we may be of service to you again!

July 27, 2023

Isaac Borquez, the service manager, was extremely helpful. Not only did he explain everything in detail so that there was no confusion, but he also worked with his team to get my vehicle done right o More

by robertallenlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Jul 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback and your continued patronage! We're happy Isaac handled your visit with great care and diligence. We hope you won't hesitate to get in touch when we may be of service again. It's always our pleasure!

July 26, 2023

I would not recommend anyone to use there Service Department. They are slow and charge you for services you do not need. Don't bother to complain because even the Service Manager will not return pho More

by Trekkiemarty@gmail.com
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Martinez
Jul 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your concerns. We're truly sorry our efforts failed to meet your expectations, and we'd love the opportunity to discuss what happened when you have a moment. Please reach out to me at your convenience. I'll be more than happy to assist you. With service in mind, Tony Walker mwalker@monroviacdjr.com Service Manager Monrovia CDJR

July 26, 2023

Good communication and prompt service every time I've needed to come in for maintenance More

by superslug2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how pleased you've been with our service department! Nothing means more to us than your total satisfaction, so we're delighted our team continues to provide you with exceptional service each time you visit. We wish you safe travels until we may be of service to you again!

July 26, 2023

Great place to buy a Jeep. Jonathon was great to work with. Was in and out in no time. I will recommend to my friends and family to come here to buy a vehicle for sure! More

by GGUZMANGMPARTS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
jonathon montes
Jul 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review! We're happy Jonathon provided you with his best support and insight during your dealership visit. Congrats on the new Jeep! We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

July 26, 2023

Communication was very good and Jonathan Montes was very helpful explaining avaible options without pressure. More

by rdj360
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Montes 5-Star rating
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review of Jonathan! He's a wonderful person to work with, and we're so happy you got to experience that. We certainly hope you'll visit us again some day, and wish you many happy travels until then, from everyone at Monrovia CDJR!

July 26, 2023

Very helpful and informative with my problem. Assisted with a rental car while recall was fixed. More

by christinamarieblacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred , Sebastian Ronga, Preston Han, Victor Gamboa
Jul 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Christina, thank you for letting us know how pleased you were with this service experience. We're so happy our team handled your needs with great care and proactiveness. We wish you pleasant travels until we may be of service to you again!

July 26, 2023

Monrovia Chrysler Dodge Jeep Ram was great to us! Johnathan was very patient and went beyond to make sure we were pleased with our purchase. Our family is very happy with our 2024 Jeep Wrangler Unlim More

by zagal0510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathon Montes
Jul 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Awesome! We're so pleased Jonathon and the team provided you with their very best support and expertise to make this a great experience. Congratulations! We wish you all the best in your upcoming travels!

July 25, 2023

The service was excellent. Isaac Borquez was my service provider and took care of all my needs and kept me update. Also, his colleagues were very helpful and made the experie More

by jc.jevex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Excellent! We're so pleased to know that Isaac and everyone else you interacted with provided you with an accommodating and informative experience. Please don't hesitate to get in touch when we may assist you again. It's always our pleasure!

July 25, 2023

Jonathan, Terry, and Irvin were great! They were clear about my options, found what I was looking for; took care of my requests, and kept me updated. The at-home delivery was the icing o More

by LBrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry, Jonathan, Irvin
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback on Jonathon, Terry, and Irvin! We're thrilled they teamed up to deliver a perfectly seamless buying experience for you. Congrats on your new Jeep! We wish you all the happiness you've been waiting for, on behalf of everyone at Monrovia CDJR!

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