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Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

Monroe, MI

4.5
103 Reviews

103 Reviews of Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

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July 29, 2023

The work was great and the time was quick. Staff was very polite and knowledgeable. More

by WALLER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Link
July 26, 2023

Very satisfied with the service I received from on my visit yesterday. Thank you for your service More

by craig.trychel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Link
July 23, 2023

Very helpful getting car in (needed tow) and out, diagnosis and explaining options. Response very good when I called with questions More

by jsr8011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
July 23, 2023

Staff was polite and efficient. I was told the wait would be 45 minutes, and it was exactly that. Car always feels zippier after oil change and tire rotation. All in all , I'm happ More

by karenralston160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Link
July 21, 2023

What a great dealership! ! The staff is always helpful and pleasant and the work is always on time and done right. This will be my go to dealership from now on. More

by a66impy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cotton , Julianna Link
July 20, 2023

Had to bring in vehicle several times (over a6 month period) because dealership didn’t have the correct parts in stock for warranty covered repair . More

by mhmarosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Kaufman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Reigle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
July 20, 2023

The staff is friendly and knowledgeable about your vehicle. They go out of their way to make sure everything is done to your satisfaction. More

by Csimon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Reigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Everyone was very friendly and courteous. Estimates were accurate and reasonable on parts and service was completed in a timely manner. More

by tomdavis443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Link
July 18, 2023

They still have my car and won't give it back until my warranty pays there part and there not even trying to give me a loaner a lot car anything my warranty only covered 3 days of rental and its been 3 we More

by b.maraldo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Kaufman
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

I was happy this time, I only had an hour because I had another appointment to get to they were done when they told me they’d be done oil change and tire rotation. Good job! More

by bgrn49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
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