Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

If you need anything car/ truck related monroe dodge is the place to go! Great people and service! the place to go! Great people and service! More

Terry and JJ worked hard to ensure my Jeep was thoroughly checked and that the service was under warranty. They helped make a stressful situation much easier than expected. checked and that the service was under warranty. They helped make a stressful situation much easier than expected. More

Customer service is always helpful with problems and very knowledgeable I really appreciate them always knowledgeable I really appreciate them always More

Fast and efficient. friendly staff. Clean waiting room. Explains everything up front. Highly recommend! Julianna is great friendly staff. Clean waiting room. Explains everything up front. Highly recommend! Julianna is great More

The intake person listened to my problem description and set the vehicle up to be inspected and fixed within a very short time. I was satisfied. I did pay a small fee for the work which may have been covere set the vehicle up to be inspected and fixed within a very short time. I was satisfied. I did pay a small fee for the work which may have been covered by the insurance I paid for when leasing the vehicle? More

Service was great, Jamie and service manager Roy were great , always call me and we’re willing to help, loaner vehicle was great, service was great, will return to dealer, I pass two other dealers to go great , always call me and we’re willing to help, loaner vehicle was great, service was great, will return to dealer, I pass two other dealers to go to Monroe dodge Jeep, thanks for great service. More

Had the absolutely worst experience possible. Showed up for the APPOINTMENT and the car wasn’t looked at for two days. We had to keep calling for status, no communication. Then when we did get a Showed up for the APPOINTMENT and the car wasn’t looked at for two days. We had to keep calling for status, no communication. Then when we did get a quote it was for way more than it should have been for two sensors. Picked up the car, PAID the diagnostic fee, and THEN was told that the key was lost. Took two more days for them to find my key and to bring the car back. Now I lost a week and the work is not complete. Will be taking it elsewhere and the new quote is 10% of what they wanted to charge. You have one job to take peoples vehicles and I would think that includes keeping track of the key. What a zoo. Won’t be back! More

Service Department is great. Julianna is friendly and helpful, and Andy is an awesome Tech! Julianna is friendly and helpful, and Andy is an awesome Tech! More

Top notch dealership! Have bought many vehicles from them and have received great customer service every time! Have bought many vehicles from them and have received great customer service every time! More

vehicle was fix when they said it would be. I was surprised when I got to my vehicle and found it had been cleaned inside and out. I was surprised when I got to my vehicle and found it had been cleaned inside and out. More