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Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

Monroe, MI

4.5
103 Reviews

103 Reviews of Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

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September 29, 2023

The dealer at dodge was vear good to let me what going on with car. More

by finn1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
September 28, 2023

I was told "1 hour" and was one of the first customers in the door, it turned into over 2 Hours because my Ram was left outside to work on others that came later. And then they changed a filter I did NOT aut More

by trbragg34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Link
September 22, 2023

Terry and JJ worked hard to ensure my Jeep was thoroughly checked and that the service was under warranty. They helped make a stressful situation much easier than expected. More

by BryGuy333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Jennings
September 22, 2023

They did everything and a timely manner managed. They had great service. Got me in and out of there fast. More

by Celliott429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
September 22, 2023

If you need anything car/ truck related monroe dodge is the place to go! Great people and service! More

by mopardr05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
September 20, 2023

Customer service is always helpful with problems and very knowledgeable I really appreciate them always More

by mmbangels3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Link
September 20, 2023

Fast and efficient. friendly staff. Clean waiting room. Explains everything up front. Highly recommend! Julianna is great More

by beck.cress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
September 17, 2023

The intake person listened to my problem description and set the vehicle up to be inspected and fixed within a very short time. I was satisfied. I did pay a small fee for the work which may have been covere More

by mary.windels2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Service was great, Jamie and service manager Roy were great , always call me and we’re willing to help, loaner vehicle was great, service was great, will return to dealer, I pass two other dealers to go More

by tgross077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie and Roy, Julianna Link
September 13, 2023

Service Department is great. Julianna is friendly and helpful, and Andy is an awesome Tech! More

by SUEB18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bowling, Julianna Link
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