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Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

Monroe, MI

4.4
100 Reviews

100 Reviews of Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

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October 11, 2023

Excellent Service department! Knowledgable and trust worthy. Highly recommend service department and will go nowhere else. More

by BMORRISON9773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
October 10, 2023

Professional service. Body shop manager courteous and kept me informed regarding the repairs. Good job More

by HSTERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vanwassehno
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

I have had my car in there 3 times in the last 2 months. Still not fixed, and I have had to pay $300.00 for nothing. I am having to drive my car with the Sam problems, and I am afraid to drive it. If an More

by MICHELLED2959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Kaufman
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

had low beam out and was able to get it repaired within 3 hours great job More

by DBAZICK42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
October 05, 2023

Quote to repair 3 wire at a easily accessible ground stud was $960, I fixed it myself in less than 30 minutes with a connector I got from the parts store for $4 for a pack of ten. This quote was excessive an More

by lynchv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
October 05, 2023

They went above and beyond to get the vehicle in for service when i didn't have a scheduled appointment. Was somewhat disappointed when the low tire indicator came on the next day. Tire pressures did no More

by PROAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan Fallouh, Julianna Link
October 04, 2023

Great dealership and great people to work with. It makes dealing with vehicles much easier. More

by CARLWERSTEIN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
October 03, 2023

Very close to home the advisor was very nice and polite I will be back again More

by bflaishans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Link
October 03, 2023

They were very helpful in every way and took care of my car right away More

by KIRKMCMULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Link
October 02, 2023

Great service and in a timely manner very professional staff recommend to anyone. Happy Customer More

by maly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Bondy