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Monroe Chrysler Dodge Jeep Ram Superstore
Monroe, MI
183 Reviews
Since 1966 our family-owned dealership has helped drivers from across the region find the perfect vehicle. Our roots in the Monroe, MI community go back to our early beginnings on West Front Street. That year, Ralph Mahalak Sr. founded Monroe Dodge with eight employees and limited resources. Monroe Dodge overcame its initial struggles to form a customer base and with much hard work, grew to the point where it moved to its current location on North Monroe Street. Monroe Dodge continued to move full stream ahead and excel in both the good and bad times in the automotive industry. Sadly, Ralph Mahalak Sr. passed away on June 6, 2017.
Today, his four sons; Ralph Mahalak Jr., Mike Mahalak, J.P. Mahalak & Alex Mahalak, follow in his footsteps and lead successful dealerships of their own. Four of which are located in Central Florida, Alfa Romeo Fiat of Winter Haven, Posner Park Chrysler, Dodge of Winter Haven & Lake Wales Chrysler. Ralph Mahalak Jr. is also a partner of Buckeye Dodge Chrysler Jeep RAM Fiat, with Steve Tetrick.
A lot has changed in the world since 1966, but at Monroe Dodge Chrysler Jeep RAM Superstore our priorities remain the same. Here the customer is always No.1. We go above and beyond to provide every person with an exceptional shopping experience. In fact, it’s our outstanding customer satisfaction, facility, processes and training requirements that has earned us multiple awards from Chrysler.
Our beautiful dealership is conveniently located between Detroit, Ann Arbor and Toledo and brings drivers in from Dundee and Adrian, MI. Here you will find an incredible selection of new Chrysler, Jeep, Dodge and RAM models, including the Jeep Gladiator, Wrangler, RAM 1500, Dodge Challenger, Chrysler Pacifica, RAM ProMaster and ProMaster City, RAM 4x4s, commercial HD RAM trucks with upfits and much more. We also have an impressive selection of quality late-model, low-mileage, certified pre-owned models for you to choose from!
Monroe Dodge Chrysler Jeep RAM Superstore is a RAM Certified Agriculture dealership and a BusinessLink dealer and are proud to serve our local farm and ranching community. Our knowledgeable experts can answer any questions you might have and can help you find the perfect vehicle and financing for your business needs. Whether you are buying or leasing a truck for your family farm or for personal use, you can count on our Professional Business Managers to assist you with all your financing needs. We can help get you the auto loan you need, no matter what your credit history might be. In fact, we offer a variety of special financing options for anyone with less than perfect credit.
At Monroe Dodge Chrysler Jeep RAM Superstore we make it easy to really explore the capability of every vehicle in our inventory with our 18-obstacle Jeep off-road course. Once you find the perfect car, truck or SUV, our team can get the license plate and registration done the same day (in most cases). We also offer extended warranties and Mopar service contracts to fit any budget! See for yourself just how easy it is to shop for the perfect vehicle at Monroe Dodge Chrysler Jeep RAM Superstore, home of the “Low Payment Kings!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 183 reviews
January 19, 2012
We took our 2005 van in for service and had nothing but problems from the time we arrived to drop off the van to be worked on. It took three days longer than they said to get the van back and once we picke problems from the time we arrived to drop off the van to be worked on. It took three days longer than they said to get the van back and once we picked it up we noticed that the plastic cover for the steering wheel was broke and not put together correctly. We called the dealer back to bring this to their attention and they stated that there was nothing they could do, they recommended bringing the van back in for service at a later date. Glenda, the service Mgr along with Tim that works in the service department were both very rude and inconsiderate. I highly recommend taking your vehicle to another dealer for any type of service. More
by tkirk77
Employees Worked With
Tim and Glenda
January 19, 2012
Very unhappy with service.....worst experience ever. Service has no customer service at all....can care less about their customers needs. I will never return to service or recommend service there!!!! Service has no customer service at all....can care less about their customers needs. I will never return to service or recommend service there!!!! More
by get.r.done
Employees Worked With
Service
March 07, 2011
I absolutely loved my experience. The staff from the moment I pulled in the parking lot was so helpful. I was very unsure if I even wanted to buy a car that day and they did not push me at all. They inf moment I pulled in the parking lot was so helpful. I was very unsure if I even wanted to buy a car that day and they did not push me at all. They informed me of all the information that I needed and I chose to go back and purchase the car of my dreams. My husband is now looking to buy a new truck and we know where were headed.Thanks Kevin for all the advice we'll be back soon. More
by lydiaw
Employees Worked With
Kevin
