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Monroe Chrysler Dodge Jeep Ram Superstore
Monroe, MI
199 Reviews
Since 1966 our family-owned dealership has helped drivers from across the region find the perfect vehicle. Our roots in the Monroe, MI community go back to our early beginnings on West Front Street. That year, Ralph Mahalak Sr. founded Monroe Dodge with eight employees and limited resources. Monroe Dodge overcame its initial struggles to form a customer base and with much hard work, grew to the point where it moved to its current location on North Monroe Street. Monroe Dodge continued to move full stream ahead and excel in both the good and bad times in the automotive industry. Sadly, Ralph Mahalak Sr. passed away on June 6, 2017.
Today, his four sons; Ralph Mahalak Jr., Mike Mahalak, J.P. Mahalak & Alex Mahalak, follow in his footsteps and lead successful dealerships of their own. Four of which are located in Central Florida, Alfa Romeo Fiat of Winter Haven, Posner Park Chrysler, Dodge of Winter Haven & Lake Wales Chrysler. Ralph Mahalak Jr. is also a partner of Buckeye Dodge Chrysler Jeep RAM Fiat, with Steve Tetrick.
A lot has changed in the world since 1966, but at Monroe Dodge Chrysler Jeep RAM Superstore our priorities remain the same. Here the customer is always No.1. We go above and beyond to provide every person with an exceptional shopping experience. In fact, it’s our outstanding customer satisfaction, facility, processes and training requirements that has earned us multiple awards from Chrysler.
Our beautiful dealership is conveniently located between Detroit, Ann Arbor and Toledo and brings drivers in from Dundee and Adrian, MI. Here you will find an incredible selection of new Chrysler, Jeep, Dodge and RAM models, including the Jeep Gladiator, Wrangler, RAM 1500, Dodge Challenger, Chrysler Pacifica, RAM ProMaster and ProMaster City, RAM 4x4s, commercial HD RAM trucks with upfits and much more. We also have an impressive selection of quality late-model, low-mileage, certified pre-owned models for you to choose from!
Monroe Dodge Chrysler Jeep RAM Superstore is a RAM Certified Agriculture dealership and a BusinessLink dealer and are proud to serve our local farm and ranching community. Our knowledgeable experts can answer any questions you might have and can help you find the perfect vehicle and financing for your business needs. Whether you are buying or leasing a truck for your family farm or for personal use, you can count on our Professional Business Managers to assist you with all your financing needs. We can help get you the auto loan you need, no matter what your credit history might be. In fact, we offer a variety of special financing options for anyone with less than perfect credit.
At Monroe Dodge Chrysler Jeep RAM Superstore we make it easy to really explore the capability of every vehicle in our inventory with our 18-obstacle Jeep off-road course. Once you find the perfect car, truck or SUV, our team can get the license plate and registration done the same day (in most cases). We also offer extended warranties and Mopar service contracts to fit any budget! See for yourself just how easy it is to shop for the perfect vehicle at Monroe Dodge Chrysler Jeep RAM Superstore, home of the “Low Payment Kings!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 199 reviews
August 15, 2017
They do NOT Stand Behind Their Service. The latest incident - they replaced the engine about three months ago. Work requirements meant I had to leave the vehicle parked for about a third of The latest incident - they replaced the engine about three months ago. Work requirements meant I had to leave the vehicle parked for about a third of the time. Eventually, the engine coolant level dropped. So, I took her in to see what was going wrong. Turns out, one of the cooling hoses was too short to fit the new engine properly. But, since they didn't replace the hoses during the engine change (when they should have), I was charged for the diagnosis and repair. I protested to no avail. This is the second time they've burned me - there will not be a third. I will go to the next closest dealership (about 25 miles further) in hopes of finding someone who stands behind their work. More
by JeepCommander
Employees Worked With
Service Manager
May 30, 2017
Great Chad took great care of my wife for her new jeep , she was at the dealership and they let her take the jeep for the day and return it the next day . C Chad took great care of my wife for her new jeep , she was at the dealership and they let her take the jeep for the day and return it the next day . Chad took her on the off road track at the dealership and now Susan is a proud jeep owner More
by Susan jeep
Employees Worked With
Chad Reigle
May 20, 2017
Excellent My salesperson was Tina Kurzyniec . She did an awesome job getting me into my new Dodge. If not for her I probably would have gone elsewhere. Thank yo My salesperson was Tina Kurzyniec . She did an awesome job getting me into my new Dodge. If not for her I probably would have gone elsewhere. Thank you. More
by Denny
Employees Worked With
Tina kurzyniec
April 27, 2017
Awesome salesman! I have least two jeeps. My salesman Jeremy Jennings was great to work with! Jeremy does not pressure you into anything! Jeremy definitely works to fin I have least two jeeps. My salesman Jeremy Jennings was great to work with! Jeremy does not pressure you into anything! Jeremy definitely works to find the best deals for his customers! More
by 2214kmat
Employees Worked With
Jeremy Jennings Tom for paperwork
November 13, 2016
Lease I leased a RAM 1500 in 2005. I purchased extra miles so I wouldn't be charged by the mile if I went over. The salesman said if I didn't use the extra I leased a RAM 1500 in 2005. I purchased extra miles so I wouldn't be charged by the mile if I went over. The salesman said if I didn't use the extra miles I purchased I would be reimbursed. Well guess what. They refused to reimburse me. I took it to Ralph the owner. Ralph said the salesman never should of told me that and he is not reimbursing my money. I said some choice words and that I would never set foot in his dealership again. That was my first and last lease. I've owned 2 RAMs since. Also I had the truck in service several times for idle and stalling problems they could never seem to fix. Fu##you. Ralph More
by neveragain
Employees Worked With
Salesman and Ralph
October 06, 2016
Terry the auto Mechanic does great job!! Terry the auto Mechanic does great job. He check my van and found cracked rotor and replaced it! They have always been spot on!! I will go back again! Terry the auto Mechanic does great job. He check my van and found cracked rotor and replaced it! They have always been spot on!! I will go back again!! More
by caralyne
Employees Worked With
Terry & Glenda
September 26, 2016
Brad Hanson Best dealership I have ever been to due to Brad Hanson. He was patient, thorough, very caring, went out of his way to assist. Excellent! Best dealership I have ever been to due to Brad Hanson. He was patient, thorough, very caring, went out of his way to assist. Excellent! More
by Judy Cole
Employees Worked With
Brad Hanson, Tom for paperwork, the lady at ext. 213 (I think)
September 17, 2016
Monroe Superstore is superb Thanks to Mac and others at Monroe Superstore, I got the truck of my choice. They literally went the extra mile to get my deal done and picked up my Thanks to Mac and others at Monroe Superstore, I got the truck of my choice. They literally went the extra mile to get my deal done and picked up my truck in West Virginia! More
by David Cotter
Employees Worked With
Mark (Mac) Clark
August 15, 2016
Terrible customer service Terrible service, I have troubled credit which I understand it's hard to get a loan but once they came back and said I needed a large down payment the Terrible service, I have troubled credit which I understand it's hard to get a loan but once they came back and said I needed a large down payment they didn't want anything to do with me. More
by Jason
Employees Worked With
Scott Schimmel
July 28, 2016
AJ is awesome! This was my first time purchasing a car, and I was beyond impressed with my service. I would definitely recommend anyone to Monroe superstore. The sel This was my first time purchasing a car, and I was beyond impressed with my service. I would definitely recommend anyone to Monroe superstore. The selection and the salesman AJ was knowledgeable and personable! I will definitely recommend others. More
by Ayesha
Employees Worked With
AJ
