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Monroe Chrysler Dodge Jeep Ram Superstore
Monroe, MI
185 Reviews
Since 1966 our family-owned dealership has helped drivers from across the region find the perfect vehicle. Our roots in the Monroe, MI community go back to our early beginnings on West Front Street. That year, Ralph Mahalak Sr. founded Monroe Dodge with eight employees and limited resources. Monroe Dodge overcame its initial struggles to form a customer base and with much hard work, grew to the point where it moved to its current location on North Monroe Street. Monroe Dodge continued to move full stream ahead and excel in both the good and bad times in the automotive industry. Sadly, Ralph Mahalak Sr. passed away on June 6, 2017.
Today, his four sons; Ralph Mahalak Jr., Mike Mahalak, J.P. Mahalak & Alex Mahalak, follow in his footsteps and lead successful dealerships of their own. Four of which are located in Central Florida, Alfa Romeo Fiat of Winter Haven, Posner Park Chrysler, Dodge of Winter Haven & Lake Wales Chrysler. Ralph Mahalak Jr. is also a partner of Buckeye Dodge Chrysler Jeep RAM Fiat, with Steve Tetrick.
A lot has changed in the world since 1966, but at Monroe Dodge Chrysler Jeep RAM Superstore our priorities remain the same. Here the customer is always No.1. We go above and beyond to provide every person with an exceptional shopping experience. In fact, it’s our outstanding customer satisfaction, facility, processes and training requirements that has earned us multiple awards from Chrysler.
Our beautiful dealership is conveniently located between Detroit, Ann Arbor and Toledo and brings drivers in from Dundee and Adrian, MI. Here you will find an incredible selection of new Chrysler, Jeep, Dodge and RAM models, including the Jeep Gladiator, Wrangler, RAM 1500, Dodge Challenger, Chrysler Pacifica, RAM ProMaster and ProMaster City, RAM 4x4s, commercial HD RAM trucks with upfits and much more. We also have an impressive selection of quality late-model, low-mileage, certified pre-owned models for you to choose from!
Monroe Dodge Chrysler Jeep RAM Superstore is a RAM Certified Agriculture dealership and a BusinessLink dealer and are proud to serve our local farm and ranching community. Our knowledgeable experts can answer any questions you might have and can help you find the perfect vehicle and financing for your business needs. Whether you are buying or leasing a truck for your family farm or for personal use, you can count on our Professional Business Managers to assist you with all your financing needs. We can help get you the auto loan you need, no matter what your credit history might be. In fact, we offer a variety of special financing options for anyone with less than perfect credit.
At Monroe Dodge Chrysler Jeep RAM Superstore we make it easy to really explore the capability of every vehicle in our inventory with our 18-obstacle Jeep off-road course. Once you find the perfect car, truck or SUV, our team can get the license plate and registration done the same day (in most cases). We also offer extended warranties and Mopar service contracts to fit any budget! See for yourself just how easy it is to shop for the perfect vehicle at Monroe Dodge Chrysler Jeep RAM Superstore, home of the “Low Payment Kings!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 185 reviews
November 14, 2018
Immediate Service The wind sprung my driver's side door on my 2018 Pacifica, and the service department employee came out with a special tool and immediately fixed my d The wind sprung my driver's side door on my 2018 Pacifica, and the service department employee came out with a special tool and immediately fixed my door for no charge and no waiting. That honest and quick service was very much appreciated. I couldn't have asked for more. Thank you! More
by TimD
Employees Worked With
Service Department employee
October 24, 2018
Jim's Ram I brought truck in for recall,oil change and tire rotation. Everyone that I came into contact with was very nice and cordial. The mechanic that was do I brought truck in for recall,oil change and tire rotation. Everyone that I came into contact with was very nice and cordial. The mechanic that was doing tire rotation informed srv manager of a problem.Service manager explained that studs and locks had broken off and offered a new Renegade for me to use until they could get the new studs and replace them. The vehicle was great to drive and I thanked the Service manager for the unexpected use of a vehicle. Great bunch of Service Reps. Again Thank You for the great experience from Monroe Dodge,Ram,Jeep(Superstore). More
by JimmBob
Employees Worked With
Service manager sorry do not remember his name
July 22, 2018
Awesome sales rep Ryan Siebert did a great job in finding me what I want and for the right price. He kept everything in my price range. I love my car. Couldn't ask for Ryan Siebert did a great job in finding me what I want and for the right price. He kept everything in my price range. I love my car. Couldn't ask for more friendlier guy. More
by Sroufe
Employees Worked With
Ryan Siebert
July 13, 2018
Does not honor there WORD!! I have bought a lot of cars in my life,but by far the worst!! And I’m retired from Jeep!! Out the door, and it’s bye, don’t come back!! I have bought a lot of cars in my life,but by far the worst!! And I’m retired from Jeep!! Out the door, and it’s bye, don’t come back!! More
by Jimstruck
Employees Worked With
Drew
June 06, 2018
I felt like family Brian Y. and Chad R. made my first time leasing experience easy, simple, and hassle free. They both took plenty of time to explain everything to me in Brian Y. and Chad R. made my first time leasing experience easy, simple, and hassle free. They both took plenty of time to explain everything to me in great detail, and answered every question I had. Chad also took the time to show me the ins and outs of the vehicle, and helped me get everything set up. They truly made me feel like family, and I would highly recommend them to any future customers. More
by Dizz728
Employees Worked With
Chad Reigle Brian Young
March 26, 2018
Test driving turned into a sale . Chad Reigle is awesome. Friendly, knows his stuff, and helps the family, always there if you have a question to help you figure it out!!!!! He is just Chad Reigle is awesome. Friendly, knows his stuff, and helps the family, always there if you have a question to help you figure it out!!!!! He is just like family!!!!! Would recommend him to anybody!!!! More
by Cassandra Mullins
Employees Worked With
Chad Reigle
March 14, 2018
5 Star Experience for 20yrs! We have been buying cars and trucks from Monroe Superstore and Shirley R. for over 20yrs! From the moment you walk in everyone there greets you with a We have been buying cars and trucks from Monroe Superstore and Shirley R. for over 20yrs! From the moment you walk in everyone there greets you with a warm welcome and friendly smile. Shirley' s efforts to make you feel comfortable and not only get you in the vehicle that you want, but one that makes the most sense, goes above all others. Bryan Y the sales manager always greets you warmly and Hassan in Finance is about as nice of a person you'll ever meet. Even the big boss man Ralph M, finds his way to you to thank you for your business. You can't go wrong here! More
by S_Nuzzer
Employees Worked With
Shirley R, Bryan Y, Hassan
February 09, 2018
new ram walked in hoping to lease another Ram,Mac Clark asked if he could help me, I responded with a YES and was looking to lease 2018 Ram; Mac went to work walked in hoping to lease another Ram,Mac Clark asked if he could help me, I responded with a YES and was looking to lease 2018 Ram; Mac went to work looking at different pkgs in the Ram vehicles. We looked at a couple then Mac came at me with the Ram truck that I am now leasing. This salesperson knows his stuff THANK YOU Mr.Mac Clark More
by JimmBob
Employees Worked With
Mark (Mac) Clark
January 31, 2018
Very Shady Be sure you cover all your bases if you buy a car here. They will try and screw you any way they can. My girl and I both purchased vehicles from here Be sure you cover all your bases if you buy a car here. They will try and screw you any way they can. My girl and I both purchased vehicles from here and wished we hadn't. More
by Scottyboy48101
Employees Worked With
Service manager. No call back from owner.
December 08, 2017
Enjoyable experience This was second the purchase from Monroe Superstore and with Alex. I purchased the second one from Alex because he did a good job with the first one This was second the purchase from Monroe Superstore and with Alex. I purchased the second one from Alex because he did a good job with the first one for my wife. More
by Phil
Employees Worked With
Alex, and the sales manager, the finance gentleman
