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Monadnock Ford

Swanzey, NH

4.6
74 Reviews
Call Dealership (603) 283-5900
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119 Monadnock Highway

Swanzey, NH

03446

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74 Reviews of Monadnock Ford

March 22, 2025

Always friendly and good service did a great job on my leather seat which was replaced More

by McCaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Sawdy, Curtis Green, Amber Chickering
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March 14, 2025

I have had repeated bad experiences since the previous service advisor left. I would have to right a book. I am not going to do that I will take my complaints up with Ford Customer care and if they do som More

by joemolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Green, Amber Chickering
Report | Print
Mar 17, 2025 -

Monadnock Ford responded

We're truly sorry to hear about the repeated bad experiences you've had at Monadnock Ford, especially since your previous service advisor left. We understand your frustration, and we value your feedback. We strive to provide excellent service to all our customers, and it's clear we've fallen short in your case. We want to do our best to address your concerns and see if we can improve your experience. To help us understand the specifics of your situation and how we can assist you, please reach out to CJ at cj.jack@maverickmotorgroup.com. CJ would be happy to discuss your experiences in more detail. We appreciate you bringing this to our attention, and we hope to have the opportunity to make things right. We are committed to providing better service and appreciate your feedback

More
March 13, 2025

They were good to deal with and perform the work as they said they would. More

by bartonsmith59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Green, Amber Chickering
Report | Print
March 11, 2025

Customer service was quick and professional while being easy to talk to. Probably the best experience I have had with a dealership in years. More

by twinbtollett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawson Ouellette, Michael Angilletta
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March 10, 2025

They were attentive with absolutely no pressure. They explained everything and treated me as if I was a very special customer. Mike in the financial office was the best I have ever worked with and I More

by nancybudd0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Angilletta, Robert Ekblom Ekblom
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March 10, 2025

Service was great! The sales person did great job getting me everything I was asking for in my new truck More

by Joehope/ owner WeBrown Roofing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fran Gordon
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March 10, 2025

All customer service representatives were very friendly and helpful. I had points to use on my Ford Pass and they knew and used them to process payment. They are the reason I bring my vehicles to Monadnock More

by Blsmit0j56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Every one who was behind the counter on Friday March 7 2025 was exemplary., Michele Sawdy, Curtis Green, Amber Chickering
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March 10, 2025

Lawson was very professional he was bound and determined to get me the very best deal that he could and I will say he did that! I also would like to thank monadnock ford for giving me the absolute best deal More

by glennhodgman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Monson, Lawson Ouellette, Curtis Green, Amber Chickering
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March 07, 2025

Always great to deal with the friendly staff here. They kept me informed throughout the process too. More

by zambesiboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Chickering
Report | Print
March 07, 2025

As always, Monadnock Ford performed up to our high expectations. Fast, friendly service staff & reliable expertise makes them the best shop in the area! More

by Blafond2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Sawdy, Curtis Green, Amber Chickering
Report | Print
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