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56 Reviews of Monaco Ford - Service Center
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February 20, 2025
Monaco Ford delivers the total sales to service experience. Purchasing our Explorer Platinum was easy and efficient, from the test drive explaining the essential features and immediate follow-up to experience. Purchasing our Explorer Platinum was easy and efficient, from the test drive explaining the essential features and immediate follow-up to explain more complicated features. Our customer service rep, Adrian Paulding, continues to ask us how we are enjoying our Explorer and if there are any other questions that he can answer. The financing component went very well, as we purchasing additional features that enhanced our ownership. The Service Dept. has twice serviced our Explorer at its normal service intervals. They also offer a courtesy pick up and drop if requested. More
by fsena
Employees Worked With
Adrian for Sales, Zoe for Service
September 28, 2023
Great service dept Monaco fix the problems with my truck the first time thanks robert endrukaitis truck the first time thanks robert endrukaitis More
by ENDRUKAITISR
Employees Worked With
August 15, 2023
My Mercury is 16. Every time I take it toMonaco I can be sure the car will last another 20 years....I am very very satisfied. CarolBlais Every time I take it toMonaco I can be sure the car will last another 20 years....I am very very satisfied. CarolBlais More
by cab37joe
Employees Worked With
Other Employees :
The drivers are very capable and friendly and I feel safe when riding with them, Kristin Chanthinith
May 23, 2023
These guys know their S ---, would definitely use them again. have a fleet of vehicles and need a reliable dealership again. have a fleet of vehicles and need a reliable dealership More
by dpricone
May 06, 2023
Was told when I made appointment it would take 45 minutes, considering they wouldn't give me a loaner for the recall, i chose to wait. It took 5 hours! I missed other appointments and was very unha minutes, considering they wouldn't give me a loaner for the recall, i chose to wait. It took 5 hours! I missed other appointments and was very unhappy! I live an hour away. 7 hours of my only day off was wasted. I was not told on the phone it would take 45 minutes to diagnose and an additional 4 and a half more to fix. Prior to this I was willing to drive an hour for the other recalls and issues. They always offered a loaner for recalls. What happened? I will be looking for a closer option. More
by roxannejohnson40
Employees Worked With
March 21, 2023
Have used this dealer for many years and have bought numerous cars from them. They are always good to me and takes care of my cars. numerous cars from them. They are always good to me and takes care of my cars. More
by edmullen1042
January 30, 2023
A very trustible dealership, for sales and service. Great waiting area. I travel about 20 miles to go there, love it! Great waiting area. I travel about 20 miles to go there, love it! More
by Rob C
