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Monaco Ford
Glastonbury, CT
213 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 213 reviews
May 18, 2024
Professional and relatable. No bull sh** I appreciate that I was able to get all my needs met with no added annoyances or pressure. No bull sh** I appreciate that I was able to get all my needs met with no added annoyances or pressure. More
by emhrubiec
Employees Worked With
April 15, 2024
Could not have been easier. Aaron made everything happen. No attempted b.s. at any point. Convenient location. Great inventory. Monaco Ford is definitely a car and truck pe Aaron made everything happen. No attempted b.s. at any point. Convenient location. Great inventory. Monaco Ford is definitely a car and truck person's dealership. So far very pleased and wouldn't hesitate to recommend Monaco Ford. More
by frazerjm
Employees Worked With
Aaron
April 04, 2024
Monaco Ford made this a smooth and seamless process. No surprises, and no pressure to upsell you on extended warranty’s. No surprises, and no pressure to upsell you on extended warranty’s. More
by Steve
April 04, 2024
These guys are the best. A veteran-owned business that treats all of its customers as if they are part of the family. A veteran-owned business that treats all of its customers as if they are part of the family. More
by Kinglep
March 23, 2024
I believe Monaco Ford is an excellent dealership. I would definitely recommend Monaco to friends and family and would purchase a vehicle from them again. There was never any pressure to purchase a ve I would definitely recommend Monaco to friends and family and would purchase a vehicle from them again. There was never any pressure to purchase a vehicle. Jonathan our salesperson and Matt our sales manager were very knowledgeable and helpful regarding our Explorer purchase. Matt the business manager was also excellent to work with. More
by kennyredsoxk
Employees Worked With
Other Employees :
Jonathan, Matt (Sales) I did not transact with Greg Smith
March 21, 2024
Jonathan, our salesperson, was excellent through our purchase process! He explained everything and demonstrated what we hadn't understood. The rest of the Monaco team were also great walking us throug purchase process! He explained everything and demonstrated what we hadn't understood. The rest of the Monaco team were also great walking us through the purchase. We have purchased several vehicles in the past and this was by far the smoothest! Keep up the great service and we'll keep coming back! More
by jsab42
Employees Worked With
Jonathan Mudge-Fischer
February 25, 2024
The staff is Professional, friendly and responsive in a timely manner.. I would recommend shopping for your vehicle at Monaco. timely manner.. I would recommend shopping for your vehicle at Monaco. More
by Brock27
Employees Worked With
February 22, 2024
The only car dealer that we will go to. Monaco Ford employees in all aspects of the dealership are always helpful and understanding. Monaco Ford employees in all aspects of the dealership are always helpful and understanding. More
by Robinb
February 12, 2024
EXTREMELY easy with whom to work; Friendly, courteous, patient, flexible. NO pressure; Willing to work with me. Good pricing. Excellent explanation of vehicle systems. Good knowledge of product and compet patient, flexible. NO pressure; Willing to work with me. Good pricing. Excellent explanation of vehicle systems. Good knowledge of product and competition More
by rmq7229
February 09, 2024
Incredible sales staff. Great value on my trade-in. When I hit a snag with the DMV they took care of everything. The easiest car buying process I have had Great value on my trade-in. When I hit a snag with the DMV they took care of everything. The easiest car buying process I have had More
by CTDiscGolfer
