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Monaco Ford
Glastonbury, CT
209 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 209 reviews
October 08, 2019
Always a pleasent experience I've been going to Monaco Ford for years and have bought several cars there. When ever service was needed, the experience has always been a positive o I've been going to Monaco Ford for years and have bought several cars there. When ever service was needed, the experience has always been a positive one. More
by Gene
Employees Worked With
Greg Smith
October 07, 2019
EXCELLENT SERVICE EVERYTIME!! I BOUGHT THIS TAURUS BRAND NEW FROM MONACO FORD, BECAUCE OF THEIR EXCELLENT SERVICE, AND PERSONAL CARE FOR THE CUSTOMERS BEST INTEREST. THEY ALWAYS L I BOUGHT THIS TAURUS BRAND NEW FROM MONACO FORD, BECAUCE OF THEIR EXCELLENT SERVICE, AND PERSONAL CARE FOR THE CUSTOMERS BEST INTEREST. THEY ALWAYS LET YOU KNOW IF THERE IS SOMETHING THAT NEEDS ATTENTION, AND STAYS ON THE RADAR, UNTIL IT GETS ADDRESSED. I HAVE BEEN DEALING WITH MONACO FORD SINCE 1980 WITH MY 1974 F100 PICK UP TRUCK FOR SERVICE. I HAVE ALL FORD VEHICLES SERVICED THERE, INCLUDING MY 2006 SUPERDUTY, THAT I TOW MY TRAIL TRAILER. THE THEY KEEP TRACT OF SERVICE OF ALL MY VEHICLES, SO I DO NOT HAVE TO WORRY, THEY HAVE MY BACK COVERED, PREVENTIVELY. THEY DO AN AWESOME JOB, AND HAVE THE BEST SERVICE STAFF. THE TAURUS HAS 190K ON IT AND IT IS MY DAILY DRIVER, AND IT DRIVES LIKE A CLOUD, AND STILL GETS 23 MPG, AND NOT ONE DENT. I GET COMPLEMENTS ALL THE TIME ON HOW THE CAR LOOKS AND RIDES, THANKS TO MONACO FORD. THEIR AWESOME!! More
by Bob.W
Employees Worked With
JERRY HOULEY AND PAT MULLEN
September 14, 2019
Purchased 2016 Ford Focus SE Completely satisfied with my experience at Monaco Ford sales department was great finance department come here great alone for my car I love my new us Completely satisfied with my experience at Monaco Ford sales department was great finance department come here great alone for my car I love my new used Ford Focus. More
by Tim T
Employees Worked With
Rick Pearson
September 10, 2019
Greatly satisfied with the sales and service of Monaco ford Very friendly dealership. They know me by name which means a lot to me when I call for service they get me in ASAP and the work they do is top notch. Very friendly dealership. They know me by name which means a lot to me when I call for service they get me in ASAP and the work they do is top notch. Wouldn’t go anywhere else . More
by Rfritzson
Employees Worked With
Nicholas, jay, and mike Monaco
September 05, 2019
F450 purchase Very easy to deal with and accommodating to any issues that may arise. Friendly, efficient, and knowledgeable. A pleasure to do business with on every Very easy to deal with and accommodating to any issues that may arise. Friendly, efficient, and knowledgeable. A pleasure to do business with on every aspect. More
by Sfw
Employees Worked With
Greg
August 30, 2019
Treated like family My wife and I have been dealing with Monaco since we were married 50 years ago. They have always treated us fairly and have always provided ys with w My wife and I have been dealing with Monaco since we were married 50 years ago. They have always treated us fairly and have always provided ys with world class service. That is why we keek coming back even though we niw live 50 miles away. More
by Nooker#1
Employees Worked With
Nate and Pat
June 25, 2019
Love Monaco Ford Recently purchased a brand new vehicle from Monaco Ford. First for me in a long time but probably the 5th or 6th car someone in our family has bough Recently purchased a brand new vehicle from Monaco Ford. First for me in a long time but probably the 5th or 6th car someone in our family has bought from Monaco. I knew their Service Department was great. Now I can say the same about their Sales Department. Dustin Deprey was wonderful to work with and the entire process was quite easy. Even though he knew I was buying because my previous car had been totalled (while parked - I was not even in the car!!), there was NO sales pressure. Happy to recommend both Monaco Sales AND Service departments. More
by Jay50
Employees Worked With
Dustin Deprey
March 21, 2018
Overcharged for repairs They charged over $350 dollars to replace a cam positioning sensor on my 2014 Fusion that I purchased from them. They charged 2.5 hours to labor to ev They charged over $350 dollars to replace a cam positioning sensor on my 2014 Fusion that I purchased from them. They charged 2.5 hours to labor to evaluate the problem when it the car was in their shop for 15 minutes before they came out and told me the part needed to be replaced. In researching what a fair price should have been, it was $110 to $170 range. They charged me three times what they should have. More
by Ford Customer
Employees Worked With
Pat Mullen, Calvin Meggett
May 03, 2016
service I have had mt 2015 ford fusion serviced at Monaco and continue to be very happy. They were prompt and wait room is comfortable with TV and fire place I have had mt 2015 ford fusion serviced at Monaco and continue to be very happy. They were prompt and wait room is comfortable with TV and fire place. They offered me $22.00 in savings that I didn't know I had. Classy move. Mike took care of me and I'll go back ! More
by jay
Employees Worked With
Mike
April 17, 2016
Best Ford Dealer Purchased several trucks over the years from Monaco Ford and is the best dealership in Connecticut. had my vehicles serviced at Monaco Ford and the be Purchased several trucks over the years from Monaco Ford and is the best dealership in Connecticut. had my vehicles serviced at Monaco Ford and the best parts department in the state. More
by Hirt
Employees Worked With
Paul G Parts Manager , Bob, Mike Denis, Pat Mullins, Jeri Lynn Howley Greg Smith Rick Pearson Spiros
