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Monaco Ford
Glastonbury, CT
211 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 211 reviews
January 12, 2020
Happy with everyone we dealt with at the dealership We have always been happy and satisfied with the help and service that Greg Smith has given us with all of our vehicles over the years. With this purc We have always been happy and satisfied with the help and service that Greg Smith has given us with all of our vehicles over the years. With this purchase, we noticed that everyone really worked as a team to help us down to the smallest detail. It's that small town family atmosphere that we cherish. We wouldn't go anywhere else for a truck! More
by bkgchristie
Employees Worked With
Greg Smith, Vinny, John Rita, Rick, Jeffrey
January 07, 2020
Great Customer Service! Vincent was great to work with. He was not pushy or in a rush to get me to make a decision I wasn't comfortable with. He was very informative and his Vincent was great to work with. He was not pushy or in a rush to get me to make a decision I wasn't comfortable with. He was very informative and his team was great too. Highly recommend Monaco Ford! More
by jessfabbri
Employees Worked With
Tony
January 06, 2020
Greg was a huge help in helping me pick out my new truck. He took the time to explain everything to me and also the set up of all the inside tech stuff. I’ll be getting my next truck from MONACO when the tim He took the time to explain everything to me and also the set up of all the inside tech stuff. I’ll be getting my next truck from MONACO when the time comes More
by Kevinmcd7
Employees Worked With
Greg
January 02, 2020
Keep Going Back! On December 31, 2019, I bought what must be my 30th car from Monaco Ford. The dealership is a class act and they have treated my family and I great t On December 31, 2019, I bought what must be my 30th car from Monaco Ford. The dealership is a class act and they have treated my family and I great through the years. The truck I purchased is awesome and the customer service is unmatched. I would not buy a truck, car or anything auto related from anywhere else. Thanks! More
by trafficman337
Employees Worked With
Greg Smith, Arron Gilbert, Rick Pearson, Mike Monaco and Chrissy too!!!!!
December 24, 2019
Family owned and operated. Great staff who are all very helpful and accessible. Have done business with the Monaco family and their dealership for 30 years. The building changes , the 3rd generation has ta helpful and accessible. Have done business with the Monaco family and their dealership for 30 years. The building changes , the 3rd generation has taken over now but have maintained the local attitude and community first tradition. The involvement with veterans is very special. First class operation all top to bottom. More
by Sam K.
Employees Worked With
Greg Smith , Jason in sales , Anthony in parts, Megan in service
December 21, 2019
Have worked with Monaco Ford for many years.Between Have worked with Monaco Ford for many years. Between Sales, Service and Parts. This Dealership is large enough to be competitive to compete with Meg Have worked with Monaco Ford for many years. Between Sales, Service and Parts. This Dealership is large enough to be competitive to compete with Mega Dealerships yet small enough to make you feel like family. More
by Dave S
Employees Worked With
Aaron in Sales and Dave in Parts
December 16, 2019
Friendly staff and prompt service. Monaco always exceed my expectations, with a friendly demeanor and comfortable waiting area. Whenever I have service done and wait for the vehicle, I Monaco always exceed my expectations, with a friendly demeanor and comfortable waiting area. Whenever I have service done and wait for the vehicle, I can still get my work done in their spacious waiting room with fresh coffee. If extended work is needed I have the option of a shuttle service with friendly drivers. More
by james.french
Employees Worked With
Pat
December 15, 2019
treated very well As soon as you walk in you are pleasantly greeted by the many people that work there. I felt that they made me feel a part of the family. I would de As soon as you walk in you are pleasantly greeted by the many people that work there. I felt that they made me feel a part of the family. I would defiantly recommend this dealer. More
by bob
Employees Worked With
nick
December 13, 2019
My experience with Ford Monaco is very overwhelming. People are very nice. excellent customer service. very friendly & very easy to deal with. you can feel your importance even though i am from other co People are very nice. excellent customer service. very friendly & very easy to deal with. you can feel your importance even though i am from other country... highly recommended dealer!!!! More
by jay23
Employees Worked With
Vin, Michael & Rick
